Homepage margins change based on plugins

  • Resolved travellingwelshman

    (@travellingwelshman)


    1 year, 1 month ago

    I have found that a certain plugin – “Kantbtrue about me” interferes with the Ashe theme.

    The biggest issue is that any buttons on the page e.g. dropdown menu icons, social media icons, are not displayed. This occurs if the plugin is active even if I’m not currently using it on the site.

    There’s also an additional issue with the homepage layout. Once the plugin is deactivated, the homepage suddenly has large margins applied to it on either side, squeezing the content into the centre.

    I just want to keep the current layout of my homepage while also removing the Kantbtrue plugin so the icons can be displayed again. Any advice?

    Thank you in advance

    The page I need help with: [log in to see the link]

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  • Hi @travellingwelshman

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind Regards

Viewing 1 replies (of 1 total)
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