Homepage features content boxes dont appear

  • On my computer, I can see the content area boxes, images and text, on the front page. On my colleagues computer, these don’t show. How can i make these visible to everyone?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @socialeready,

    I have checked the site at my end and unable to see the content area boxes, for better understanding please refer the screenshot-

    OnPaste.20190826-173852

    Please share the screenshot of the section which is missing via onpaste

    Kind regards,

    Manoj

    Thread Starter socialeready

    (@socialeready)

    Thanks – this is what I’m hoping to see: https://i.imgur.com/eBQLGhe.jpg

    Hello @socialeready,

    We have checked again, now the featured content is coming in mobile devices as well.

    OnPaste.20190828-180438

    This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

    Checking for Plugin conflict

    All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

    1-Deactivate all of your plugins (except the Page Builder if installed).

    2-Now check to see if this has resolved any issues you’re experiencing.

    3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

    4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

    Regards,

    Manoj

Viewing 3 replies - 1 through 3 (of 3 total)
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