• bearnecessitiestravel

    (@bearnecessitiestravel)


    Hi there! Our blog went live a few days ago (yay) and it works on desktop, but if someone tries to access via an iPhone or iPad we get the following error: “A problem occured with this website so it was reloaded”

    This isn’t a safari issue, and doesn’t happen on other phones/tablets, just Apple.

    This issue is just happening on the home page, all other pages are fine. I’ve disabled all plug-ins, cleared my cache, and then tested one by one – nothing seems to be working there. I’ve removed the slider and that doesn’t seem to be the problem either.

    Does anybody have any ideas? Thanks in advance!

    Home: https://www.bearnecessitiestravel.com
    Example page that works: https://www.bearnecessitiestravel.com/about

Viewing 1 replies (of 1 total)
  • Hi,

    Congrats on the blog going live!
    I’m testing on an iPhone 6, using safari and it looks great to me and loads with no error.

    Does the error show on the screen with now other content visible? Which iPhone are you testing this on?

Viewing 1 replies (of 1 total)
  • The topic ‘Homepage doesn’t load iPhone or iPad’ is closed to new replies.