home page video not playing and sidebar also not workin

Using Mac Firefox 47.0.2, when I went to https://www.gangapur.city/video-home/ I saw a dark grey rectangular-shaped box where the video should be. I see the same grey box at https://www.gangapur.city/videogallery/the-hobbit-the-desolation-of-smaug-international-trailer-2013-lord-of-the-rings-movie-hd/.

If I go to https://www.gangapur.city/video-home/ using Mac Chrome 51.0.2704.106 (64-bit), I see similar black box. But, if I go to https://www.gangapur.city/videogallery/the-hobbit-the-desolation-of-smaug-international-trailer-2013-lord-of-the-rings-movie-hd/ then, after a minute or so, the movie plays.

Very odd! In cases like these, just to eliminate the idea that the issue could be a 3rd party plugin and/or theme, might I suggest temporarily deactivating ALL other plugins and/ if the issue persists switching back to the default WordPress theme.

hah… this is not a good idea… i want to use this plugin in this theme not in default theme… my website is done… now i only want a video gallery page… i will not change my entire website for it..

i have deactivated all plugins and use twenty fifteen theme… and wow… the issue is same… check screenshot https://prntscr.com/btk3lk

To fix the issue of video not playing and sidebar issues, contact our support at [email protected] we will check and do the needful.

I tried to access the video page links mentioned above, they all seem to return to “404 Page not found” error page.