Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello neojohnson, I trust you are doing well today!

    I tested the plugin on my sandbox installation and it is working.

    Can you replicate the same when all other plugins are deactivated? If your page were blank it looks like a conflict with another plugin.

    To find with which plugin the WP Smush is conflicting, please do the following steps”
    – Deactivate all other plugins, leave only the WP Smush plugin activated:
    – Check if your page is working
    – If it is working, activate one plugin at the time while checking your site front end to find the plugin a is causing this.

    Let us know how it went!

    Cheers,
    Nastia

    I worked it out on my site – it was the Autoptimize plugin. Once I deleted the plugin, the site returned to normal.

    @savannah71 did you install Autoptimize at (or around) the same time as WP Smush, or had you been using AO for a longer time already? did the problem only occur when WP Smush & Autoptimize running together? did you try any of the troubleshooting tips in AO’s FAQ by any chance?

    frank (ao dev)

    Hi,

    Autoptimize was a new installment and installed first. It was directly after installation I decided to do some “smushing.” So I contacted Smush & Divi – my theme.

Viewing 4 replies - 1 through 4 (of 4 total)
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