Home page doesn’t track

  • Resolved ruseau

    (@ruseau)


    3 years, 10 months ago

    Hi,

    I saw few message but no answers who give us a solution.

    I’m using your plugin since a long time on many website, but on my new website with all the news update, the plugin doesn’t track my home page.

    In all my page product/blog/… I have a Gtag who appear and track my user but my home page doesn’t show it and i’m using only your plugin.

    I’ve add the “Google Tag Assistant Legacy” and it’s working for all my page exept the home page…

    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @ruseau,

    When inspecting your site using the Google Tag Assistant browser tool referenced below I see some warnings relating to the implemented Google Tracking code not related to the WooCommerce Google Analytics Integration plugin.

    https://docs.woocommerce.com/document/google-analytics-integration/#testing-analytics

    • Multiple installations of Global site tag (gtag.js) detected
    • Same web property ID is tracked twice.
    • Non-standard implementation

    Image Link: https://cloudup.com/cgOVnHgvEBR

    I’d suggest firstly resolving these warnings first of all on the site.

    Thread Starter ruseau

    (@ruseau)

    Hi, thanks for your answer

    I tried to deactivate cache plugin, my theme setting for minify the js, and few plugins but nothing changed the issue.

    the “Same web property ID is tracked twice.” was also with your plugin, i don’t know why, i’m only using 1 plugin for GA

    So I’ve downloaded another plugin and I can use 2 tracking the new and old Google Analytics at the same time.

    It was working at the first time so i will keep it

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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