Hola alguien que hable espa?ol

Howdy @juliourdaneta,

Thanks for taking the time to leave a review!

Hello, I need to know how to configure WooCommerce so that the purchase confirmation email arrives in the customer’s inbox, natively, without using an additional plugin. Initially it worked for me, but not anymore, and many customers call me because they do not receive the email. purchase confirmation email

There can be several reasons why the order confirmation email doesn’t arrive in a customer’s inbox. I recommend going through our Email FAQ guide which covers the common causes and provides step-by-step instructions to troubleshoot and resolve issues.

If you need further help after going through that guide, I recommend creating a new support thread.

Hola, buenas tardes, conseguiste solucionar el problema? me esta ocurriendo lo mismo, desde el domingo no llegan los correos de confirmacion de pedido ni a los clientes ni a mi

No se si tiene algo que ver con la ultima actualizacio de wordpress de hace unos dias

Hi there,

?did you manage to solve the problem?

This is not an issue from WooCommerce, it looks like the issue is coming from the host or something else on your site. That’s why we recommend you go through the steps from our?Email FAQ guide?which covers the common causes and provides step-by-step instructions to troubleshoot and resolve issues.

Can you please make sure that you have followed the steps from our guide and check if your host has blocked the emails for your site or if some plugin /theme has affected this?

Let us know how it goes!