Hock at Header Shows Empty

  • Resolved ibiza69

    (@ibiza69)


    1 year, 2 months ago

    Hi, 1st of all thnk you for the plugin, looks interesting. The problem we are facing is that we use Smartslider plugin, we know how to work with it well, we have being using it plently of years. Today we where testing your plugin and inserted the smartslider SHORTCODE into: After Header (astra_header_after) but it only shows a white space where the slider is placed, with the correct dimensions, but just a white space. We have tested too the option: Before Container (astra_content_before), but same result, blank space where slider should be.

    Is there any way for solving this?

    Thanks in advance for any help, we didn′t find anything else to place an slider after the header section of our site and we would to have it working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ibiza69

    (@ibiza69)

    Sorry, we could fix it, we had a: Header Builder Widget 1, with the smartslider code and this was making the hoock not to work.

    BUT, now shows the smartslider only 1st image, none of the other images loaded at the SLIDER, we have other websites working well, but not in the this one with Astra Hock.

    Any idea why this happens?

    Thank you once more!

    Thread Starter ibiza69

    (@ibiza69)

    Sorry againg, after waiting, it started to work, really sorry for writting once more ??

    Thank you!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @ibiza69,

    Good to know that you have it works now. And it’s OK to reach out to us. We’re happy to assist.

    Feel free to start a new thread if there is anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

Viewing 3 replies - 1 through 3 (of 3 total)
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