‘Hits’ not showing in 404 monitor

  • Resolved jess69

    (@jess69)


    1 year, 4 months ago

    Hi there, when you change the 404 monitor to advanced. The hits column is not displayed and is not an option in screen options. Same with todays plugin update. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @jess69,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    If the “Hits” column is not showing, please click “Screen Options” at the upper right corner of the 404 Monitor page.

    Then, check the “Hits” checkbox to display it.

    Here’s a screenshot for your reference: https://i.rankmath.com/i/OEAlXq

    Hope that helps.

    Thread Starter jess69

    (@jess69)

    Hi, thanks for the response but as I mentioned the option is also not there in screen options.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @jess69,

    We’re unable to replicate this with the latest version of Rank Math plugin:
    https://rankmath.com/changelog/free/

    In this case, head over to your WordPress dashboard > Rank Math > Status & Tools > Database Tools then clear the transients and recreate the database tables:
    https://rankmath.com/kb/rank-math-status-and-tools/#database-tools

    If the issue still persists, this can be caused by a conflicting plugin/theme on your site.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how this goes.

    Hi @rankmathsupport, @rankmathteam ,

    I’m experiencing the same issue. My WordPress and all plugins are updated to the latest versions as of the date of this comment.

    I have the Free version of the Rank Math plugin (version ?1.0.217) and I can’t see the “hits” column in “Advance” Mode (it displays correctly in “Simple” mode).

    Please, see the screenshot: https://ibb.co/wsjvQsq

    I’ve also attempted to deactivate all plugins, but the problem persists.

    @jess69 have you identified the cause or found a solution for this issue?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @ahre,
    ?
    Thank you for contacting Rank Math support.
    ?
    The Hits column is not available in the Advanced mode of 404 Monitor. The Advanced mode creates a new entry for each 404 error, so hits for each error will always be “1”. That’s why it is of no use and we removed it from the Advanced Mode.
    ?
    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Oh, I understand,

    thank you!

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @ahre,
    ?
    We are glad that we could address your concern.
    ?
    Please feel free to reach out to us again in case you need any other assistance.
    ?
    We are here to help.
    ?
    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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