high resource consumption and very slow loading when using profile grid

  • Resolved danielafer

    (@danielafer)


    5 years, 9 months ago

    hello I am using your plugin but I was faced with this problem it turns out that when I have activated the plugin consumes many resources and also increases the load time attachment screenshot
    screenshot 1
    On the other hand, if I deactivate the plugin, the loading time improves considerably, besides that less resources are consumed
    screenshot 2
    Can you help me please I like the plugin and I do not want to uninstall it.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @danielafer,

    Thank you for writing to us.

    Could you please check this after turning off the Live Profile Notifications in ProfileGrid settings. Please refer to the following steps to configure this :

    1) Login to WordPress dashboard, Go to “ProfileGrid >> Global Settings >> Profile Notifications” menu.

    2) Here disable the option “Enable Live Profile Notifications ” and save it.

    Let us know if you have any further questions on this.

    Same issue after updating.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    @tcartr07

    Website load times can vary greatly from site to site and from server to server. If you can run the same test on a simple WordPress site with ProfileGrid activated, the results will be considerably better.

    We have such a site available on one of our testing servers. You can access it here: https://23.235.211.190/~devrmtesting/

    Here’s the All Groups page link for ProfileGrid on it: https://23.235.211.190/~devrmtesting/index.php/all-groups/

    We ran the same test on this site and here are the results for ProfileGrid activated, against deactivated…
    https://ibb.co/8jN3rfQ

    https://ibb.co/xF1gK4n

    This test leads us to the conclusion that ProfileGrid itself adds very little to the overall load time of a website. The higher load times you are experiencing could be the result of some issue with the server taking time to load the scripts of ProfileGrid.

    I never had problems with ProfileGrid before Live Profile Notifications, like others I turned it off and it works fine. The hosting company told me the high resource use was ProfileGrid, I have no need for that setting not good in a shared environment it seems.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    @tcartr07

    You can surely keep Live Notifications turned off if not required. Notifications in ProfileGrid will still work, but they will update on each page refresh. Live Notifications update without any page refreshes. Therefore, a bit of extra resource usage there is required.

    @danielafer did you really get this resolved?
    I have the same issue. Site without ProfileGrid loads in 2-3 seconds. With ProfileGrid its 6-11 seconds and my host says some script is using very high resources. I get 522 and 504 timeout errors a lot too.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @topcare247,

    As updated on your support ticket, we are looking into this issue and will provide updates soon there itself.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
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