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Resolved dilanp
(@dilanp)

3 years, 3 months ago

Hi,

I have updated the Woocommerce plugin to 5.5.2. After the update website server usage is getting high. I have tried to downgrade when I deactivate the Woocommerce plugin, WordPress is crashed showing a Critical error message. How to fix it? Please assist me.

Thanks
Dilan

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Support

(@thup90)

Hi there,

Could you share your System Status Report, it would help us to understand your site setup a bit better. You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, paste it here in your reply.

Also, what error message did you get exactly after downgrading?

This reply was modified 3 years, 3 months ago by Thu P. a11n.

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago


### WordPress Environment ###

WordPress address (URL): https://agc.lk
Site address (URL): https://agc.lk
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: ? 5.7.2 - There is a newer version of WordPress available (5.8)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 32 MB
PHP Time Limit: 3000
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.30-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: xPACDZ_
Total Database Size: 210.37MB
Database Data Size: 143.25MB
Database Index Size: 67.12MB
xPACDZ_woocommerce_sessions: Data: 4.02MB + Index: 0.08MB + Engine InnoDB
xPACDZ_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_order_itemmeta: Data: 0.34MB + Index: 0.39MB + Engine InnoDB
xPACDZ_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zone_locations: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_actions: Data: 1.52MB + Index: 0.95MB + Engine InnoDB
xPACDZ_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_logs: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
xPACDZ_adfoin_integration: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_adfoin_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cartflows_ca_cart_abandonment: Data: 0.22MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cf_forms: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_comments: Data: 0.23MB + Index: 0.28MB + Engine InnoDB
xPACDZ_ewwwio_images: Data: 1.52MB + Index: 1.78MB + Engine InnoDB
xPACDZ_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_configuration: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_gr_orders_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_products_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_schedule_jobs_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_gr_variants_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_options: Data: 72.59MB + Index: 38.27MB + Engine InnoDB
xPACDZ_postmeta: Data: 15.52MB + Index: 6.03MB + Engine InnoDB
xPACDZ_posts: Data: 13.52MB + Index: 0.69MB + Engine InnoDB
xPACDZ_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_sbi_instagram_posts: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
xPACDZ_simple_history: Data: 4.52MB + Index: 1.98MB + Engine InnoDB
xPACDZ_simple_history_contexts: Data: 15.55MB + Index: 12.03MB + Engine InnoDB
xPACDZ_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
xPACDZ_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_usermeta: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
xPACDZ_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_product_meta_lookup: Data: 0.16MB + Index: 0.31MB + Engine InnoDB
xPACDZ_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_webxpay_ipg: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfcrawlers: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wffilemods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfhits: Data: 1.52MB + Index: 0.25MB + Engine InnoDB
xPACDZ_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wflogins: Data: 0.39MB + Index: 0.20MB + Engine InnoDB
xPACDZ_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wfreversecache: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
xPACDZ_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_yoast_indexable: Data: 1.52MB + Index: 1.09MB + Engine InnoDB
xPACDZ_yoast_indexable_hierarchy: Data: 0.17MB + Index: 0.28MB + Engine InnoDB
xPACDZ_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_yoast_seo_links: Data: 0.14MB + Index: 0.09MB + Engine InnoDB

### Post Type Counts ###

acf-field: 4
acf-field-group: 1
attachment: 2040
custom_css: 1
customize_changeset: 1
et_body_layout: 4
et_pb_layout: 4
et_template: 5
et_theme_builder: 1
nav_menu_item: 145
oembed_cache: 39
page: 16
post: 11
product: 546
product_variation: 239
project: 7
revision: 413
shop_coupon: 1
shop_order: 252
shop_order_refund: 4
wpcf7_contact_form: 2
wplayouts-siteimport: 1
ywcm_message: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (32) ###

WEBXPAY for Woocommerce: by WEBXPAY – 5.0
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.13.0
Breadcrumb NavXT: by John Havlik – 6.6.0
Breadcrumbs Divi Module: by learnhowwp.com – 1.2
Contact Form 7 Styler for Divi: by DiviPeople – 1.1.13
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Duplicate Page: by mndpsingh287 – 4.4.1
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Facebook – 2.2
GetResponse for WordPress: by GetResponse – 5.5.15
Insert Headers and Footers: by WPBeginner – 1.6.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2
Maintenance: by WebFactory Ltd – 4.03
Max Mega Menu: by megamenu.com – 2.9.4
Extra Icons Plugin for Divi: by M R K Development Pty Ltd – 2.1.1
Store Hours Manager for WooCommerce: by BizSwoop a CPF Concepts
LLC Brand – 4.2.44

Side Cart WooCommerce: by XootiX – 2.1
Simple Google reCAPTCHA: by Michal Novák – 3.8
Simple History: by P?r Thernstr?m – 2.42.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.59

WooCommerce Smart COD: by woosmartcod.com – 1.6.1
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.13
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Woo Discount Rules: by Flycart – 2.3.8
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
WooCommerce: by Automattic – 5.5.2
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 16.8
WP Mail SMTP: by WPForms – 2.9.0
WP-PageNavi: by Lester 'GaMerZ' Chan – 2.94.0
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

YITH WooCommerce Cart Messages: by YITH – 1.6.6

### Inactive Plugins (9) ###

All-in-One WP Migration: by ServMask – 7.45
All-in-One WP Migration Unlimited Extension: by ServMask – 2.38
Caldera Forms: by Caldera Forms – 1.9.4
Custom Post Type UI: by WebDevStudios – 1.9.2
Facebook for WooCommerce: by Facebook – 2.6.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.18.0
reCaptcha by BestWebSoft: by BestWebSoft – 1.63
Smush: by WPMU DEV – 3.8.7
WP Super Cache: by Automattic – 1.7.4

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: LKR (LKR )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1791 - /shop/
Cart: #1801 - /cart/
Checkout: #1802 - /checkout/
My account: #1803 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: Divi Ecommerce
Version: 1.2.3
Author URL: https://divi.space
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.6.6
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 3,452
Oldest: 2021-06-30 10:11:03 +0000
Newest: 2021-07-30 10:47:32 +0000

Pending: 1
Oldest: 2021-07-30 10:54:03 +0000
Newest: 2021-07-30 10:54:03 +0000

### Status report information ###

Generated at: 2021-07-30 10:48:06 +00:00

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

Error when deactivating the woocommerce plugin,

Error Details
=============
An error of type E_ERROR was caused in line 132 of the file /var/www/vhosts/agc.lk/httpdocs/wp-content/plugins/wc-smart-cod/includes/class-wc-smart-cod.php. Error message: Uncaught Error: Call to undefined function wc_get_screen_ids() in /var/www/vhosts/agc.lk/httpdocs/wp-content/plugins/wc-smart-cod/includes/class-wc-smart-cod.php:132
Stack trace:
#0 /var/www/vhosts/agc.lk/httpdocs/wp-includes/class-wp-hook.php(292): Wc_Smart_Cod->show_wsc_notice('')
#1 /var/www/vhosts/agc.lk/httpdocs/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/vhosts/agc.lk/httpdocs/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /var/www/vhosts/agc.lk/httpdocs/wp-admin/admin-header.php(288): do_action('admin_notices')
#4 /var/www/vhosts/agc.lk/httpdocs/wp-admin/plugins.php(603): require_once('/var/www/vhosts...')
#5 {main}
thrown

Plugin Support

abwaita a11n

(@abwaita)

3 years, 3 months ago

Hi @dilanp,

Looking at the path shown in the error, wp-content/plugins/wc-smart-cod/, it seems that WooCommerce Smart COD is the culprit here.

Could you try deactivating that plugin first before WooCommerce?

Let us know how it goes.
Thanks.

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

Hi @abwaita,

Now website showing Critical error. Can I delete wc-smart-cod plugin folder and try?

Thanks
Dilan

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

Hi @abwaita,

Is Woocommerce 5.5.2 has High cpu usage issue?

Thanks
Dilan

Plugin Support

fevered – a11n

(@fevered)

3 years, 3 months ago

Hey there,

Now website showing Critical error. Can I delete wc-smart-cod plugin folder and try?

Were you able to deactivate the plugin like we mentioned previously? Can you provide more details on what critical error you are seeing?

Is Woocommerce 5.5.2 has High cpu usage issue?

I don’t see any reports of high CPU issues reported for this version of WooCommerce currently, it gould be that the error from the wc-smart-cod plugin is causing these issues – we won’t know until it’s been confirmed if that plugin has been deactivated and if you are still seeing issues with it deactivated.

Thanks!

Zach H

(@zhollenbeak)

3 years, 3 months ago

Hi Dilan,

Thanks for the replies!

I’ve searched for any reports of high CPU usage with the WooCommerce v5.5.2 update but I’m not finding anything.

It’s unclear if you disabled the WooCommerce Smart COD plugin. Can you let us know the results?

Also, which version of WooCommerce were you using prior to the v5.5.2 update? If it was a much older version, then there could be some data migration taking place which would explain the high CPU usage. However, that should return to normal CPU usage once the changes are complete.

If that doesn’t help, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

Hi @zhollenbeak @fevered,

I have downgraded the Woocommerce with previous website backup and deactivate the WooCommerce Smart COD plugin. But still, Server CPU usage is high when visiting 10 users at the same time (10 concurrent users). Server spec is 2 GB RAM, 1 vCPU and this is the AWS lightsail server.

Plugin Support

Cara

(@dcka)

3 years, 3 months ago

Hi Dilan @dilanp,

I have downgraded the Woocommerce with previous website backup and deactivate the WooCommerce Smart COD plugin.

Can you let us know which version of WooCommerce you’re using on your site now? Please send us the latest System Status Report too.

As for your site’s server environment, based on the last System Status Report, there are some values there that are a little low for running the WooCommerce plugin. Both PHP Post Max Size and Max Upload Size are at 32 MB, but we recommend at least 64 MB for both. Those may not be causing your issue, but they’re worth looking into. We also recommend at least version 7.4 for PHP. You can refer to this documentation here, if you’re interested: Server Recommendations.

Feel free to send over that new System Status Report when you can, and we’ll take another look at what might be going on with your site.

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

Hi Cara @dcka,

Latest system status report,


### WordPress Environment ###

WordPress address (URL): https://agc.lk
Site address (URL): https://agc.lk
WC Version: 4.7.2
REST API Version: ? 4.7.2
WC Blocks Version: ? 3.6.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.3
Log Directory Writable: ?
WP Version: ? 5.7.2 - There is a newer version of WordPress available (5.8)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.30-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.2
WC Database Prefix: xPACDZ_
Total Database Size: 155.04MB
Database Data Size: 103.09MB
Database Index Size: 51.95MB
xPACDZ_woocommerce_sessions: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_order_items: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_order_itemmeta: Data: 0.33MB + Index: 0.39MB + Engine InnoDB
xPACDZ_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zone_locations: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
xPACDZ_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_actions: Data: 1.11MB + Index: 0.58MB + Engine InnoDB
xPACDZ_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_actionscheduler_logs: Data: 1.31MB + Index: 0.31MB + Engine InnoDB
xPACDZ_adfoin_integration: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_adfoin_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cartflows_ca_cart_abandonment: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cf_forms: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
xPACDZ_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_cf_form_entry_values: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_comments: Data: 0.23MB + Index: 0.28MB + Engine InnoDB
xPACDZ_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_configuration: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_gr_orders_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_products_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_gr_schedule_jobs_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_gr_variants_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_options: Data: 39.53MB + Index: 25.58MB + Engine InnoDB
xPACDZ_postmeta: Data: 13.52MB + Index: 6.00MB + Engine InnoDB
xPACDZ_posts: Data: 12.52MB + Index: 0.70MB + Engine InnoDB
xPACDZ_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_sbi_instagram_posts: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
xPACDZ_simple_history: Data: 4.52MB + Index: 1.98MB + Engine InnoDB
xPACDZ_simple_history_contexts: Data: 17.55MB + Index: 12.03MB + Engine InnoDB
xPACDZ_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_term_relationships: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
xPACDZ_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_usermeta: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
xPACDZ_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_wc_product_meta_lookup: Data: 0.16MB + Index: 0.31MB + Engine InnoDB
xPACDZ_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_webxpay_ipg: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wffilemods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfhits: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
xPACDZ_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wflogins: Data: 0.38MB + Index: 0.17MB + Engine InnoDB
xPACDZ_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xPACDZ_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xPACDZ_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
xPACDZ_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xPACDZ_yoast_indexable: Data: 1.52MB + Index: 1.11MB + Engine InnoDB
xPACDZ_yoast_indexable_hierarchy: Data: 0.17MB + Index: 0.28MB + Engine InnoDB
xPACDZ_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xPACDZ_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xPACDZ_yoast_seo_links: Data: 0.16MB + Index: 0.11MB + Engine InnoDB

### Post Type Counts ###

acf-field: 4
acf-field-group: 1
attachment: 2043
custom_css: 1
customize_changeset: 1
et_body_layout: 4
et_pb_layout: 4
et_template: 5
et_theme_builder: 1
nav_menu_item: 145
oembed_cache: 39
page: 15
post: 11
product: 546
product_variation: 239
project: 7
revision: 406
shop_coupon: 1
shop_order: 251
shop_order_refund: 3
wpcf7_contact_form: 2
wplayouts-siteimport: 1
ywcm_message: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

WEBXPAY for Woocommerce: by WEBXPAY – 5.0 – Installed version not tested with active version of WooCommerce 4.7.2
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.12.0
Breadcrumb NavXT: by John Havlik – 6.6.0
Breadcrumbs Divi Module: by learnhowwp.com – 1.2
Contact Form 7 Styler for Divi: by DiviPeople – 1.1.13
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Duplicate Page: by mndpsingh287 – 4.4
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Facebook – 2.2
GetResponse for WordPress: by GetResponse – 5.5.15
Insert Headers and Footers: by WPBeginner – 1.6.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
Maintenance: by WebFactory Ltd – 4.02
Max Mega Menu: by megamenu.com – 2.9.4
Extra Icons Plugin for Divi: by M R K Development Pty Ltd – 2.1.1
Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.0.8
Side Cart WooCommerce: by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.7.2
Simple Google reCAPTCHA: by Michal Novák – 3.8
Simple History: by P?r Thernstr?m – 2.42.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.59

WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.1.8
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.12
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Woo Discount Rules: by Flycart – 2.3.7
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
WooCommerce: by Automattic – 4.7.2 (update to version 5.5.2 is available)
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 15.9.2
WP Mail SMTP: by WPForms – 2.9.0
WP-PageNavi: by Lester 'GaMerZ' Chan – 2.94.0
WP Super Cache: by Automattic – 1.7.4
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

YITH WooCommerce Cart Messages: by YITH – 1.6.6

### Inactive Plugins (9) ###

All-in-One WP Migration: by ServMask – 7.45
All-in-One WP Migration Unlimited Extension: by ServMask – 2.38
Caldera Forms: by Caldera Forms – 1.9.4
Custom Post Type UI: by WebDevStudios – 1.9.2
Facebook for WooCommerce: by Facebook – 2.6.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.18.0
reCaptcha by BestWebSoft: by BestWebSoft – 1.62
Store Hours Manager for WooCommerce: by BizSwoop a CPF Concepts
LLC Brand – 4.2.44

WooCommerce Smart COD: by woosmartcod.com – 1.6.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: LKR (LKR )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1791 - /shop/
Cart: #1801 - /cart/
Checkout: #1802 - /checkout/
My account: #1803 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: Divi Ecommerce
Version: 1.2.3
Author URL: https://divi.space
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.6.6
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2,122
Oldest: 2021-06-30 10:11:03 +0000
Newest: 2021-07-31 06:37:04 +0000

Pending: 1
Oldest: 2021-07-31 06:52:04 +0000
Newest: 2021-07-31 06:52:04 +0000

Plugin Support

Cara

(@dcka)

3 years, 3 months ago

Thank you for that, @dilanp, and sorry for the delayed response.

Are you still experiencing issues on your site? If yes, have you already tried my previous suggestions to you about increasing your server configuration values?

This latest System Status Report shows even lower values than the one before with PHP Post Max Size at 8 MB and Max Upload Size at 2 MB. Please see about getting both of those up to at least 64 MB.

Plugin Support

Gabriel – a11n

(@gabrielfuentes)

3 years, 3 months ago

Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Cheers! ??

Thread Starter

dilanp

(@dilanp)

3 years, 3 months ago

@dcka Sorry for the delayed reply. Thank you for all of your support now the website is working fine.

@gabrielfuentes, Yes, we can mark it as resolved.

Cheers!!

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘High CPU usage after updating Woocommerce 5.5.2’ is closed to new replies.