• the latest updates broke my server and I had to delete it via FTP, since the plugin started to take a lot of resources, being impossible to access via browser either on the front or on the backend, this started at the beginning of January, unfortunately I only have time to reinstall it now and see that the plugin still suffers from the same problem, before that we were able to use normally.

    Wordpress is currently on the latest update 5.9.2, as it was still up to date in January.

    we already tried to see if it was a combination of plugins, but whenever amazonlinks kicks in it detonates all the features.

    if you need more logs, let me know which ones and I can provide them.

    all my prints from my server acp:

    View post on imgur.com

    View post on imgur.com

    https://i.imgur.com/CWbVOeI.png`

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author miunosoft

    (@miunosoft)

    Hi,

    Sorry to hear that.

    The last update, v5.2.0, only adds a new button feature a new unit option. So it’s hard to think v5.2.0 causes your problem.

    If you can, please try downgrading to older versions (which can be selected at the bottom of the page) and finding with which version the problem doesn’t occur.

    I wonder if the high CPU usage persists indefinitely or not. If it’s only temporarily, it might be caused by renewing caches in the background. You want to check if how many plugin tasks are queued by going to Dashboard -> Auto Amazon Links -> Reports -> Tasks. Then tell me how many of them you have there.

    If you can provide more logs, that would be helpful. If those include sensitive information, you can send them to me via Dashboard -> Auto Amazon Links -> Help -> Support -> Report Issues. There you can attach .txt files using the Screenshot field.

    Also, you can find plugin error log by going to Dashboard -> Auto Amazon Links -> Report -> Error Log.

    Thread Starter Amido79

    (@amido79)

    thank you, i will try.

    Thread Starter Amido79

    (@amido79)

    installed 5.08 to test again.

    the Graph show me 92

    View post on imgur.com

    have any email to send the log? because after 2 minutes or less my server get 508 error with resource limit exceeded and i need delete the plugin via ftp

    Plugin Author miunosoft

    (@miunosoft)

    I haven’t received a message regarding this matter. So probably sending an Email might have failed. Can you try sending a message without an attachment? I’ll respond to it through Email so that you can attach something after then.

    Regarding the graph, you can inspect more details by enabling debug outputs by going to Dashboard -> Auto Amazon Links -> Settings -> Misc -> Debug and in the Debug Mode option, check Back-end. At the bottom of the graph page, you can find at what time the requests have been done. If they are done in a very short period, that can be a clue.

    Also, I’d like to know:
    – how many tasks you can find in the Tasks tab on the Reports page as asked in my previous reply
    – the latest previous version that runs without a problem

    Thread Starter Amido79

    (@amido79)

    it’s been kind of impossible to check everything, because the moment I activate the plugin I already start to receive error 508 from the server, leaving me without access to the backend and front end, I don’t even know how I managed to initially print in my last post

    have any another method?

    Plugin Author miunosoft

    (@miunosoft)

    Maybe, turn on the site debug mode and check the debug log file. You need to add/modify the below in wp-config.php For more details, see here.

    
    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    

    You can reach me using the contact form if you cannot send a message through the plugin bug report form.

    Thread Starter Amido79

    (@amido79)

    i sending you an email with the data that i collected! @ newsinside.org is the email domain

    Plugin Author miunosoft

    (@miunosoft)

    Hi, I cannot find your Email. Please use the contact form linked in my previous reply.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘High CPU and I/O Process’ is closed to new replies.