Hiding the cash payment option from Online Website

  • Resolved hameedhudeen

    (@hameedhudeen)


    11 months, 3 weeks ago

    Hi, I want to have the “Cash” payment option only available for the POS and want to hide it in the Online store.

    The “Cash” option is buggy in the admin dashboard. It rarely shows up in the Woocommerce > Payment settings, (out of 10 refreshes, it shows up once or twice) and even if it shows up, I’m unable to disable it. Upon clicking the toggle button, it grays out without disabling. Please help. Thanks!

    Image: https://imgur.com/a/Uqp6aul

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md Fayeakuzzaman

    (@fayeakuzzaman)

    Hello @hameedhudeen,

    We would like to inform you that we have not identified any issues locally regarding disabling the cash option from the checkout page. Therefore, we assume that this error may be occurring due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

    1. Deactivate all plugins except?wePOS Lite?and?WooCommerce.
    2. Switch to a stable theme, such as Storefront.
    3. Clear your site cache as well as the browser cache, and then try again.

    In case the issue is resolved, it indicates that there is a conflicting plugin or theme installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

    Thanks!

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi hameedhudeen,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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