Hiding Printing / Download in EmbedPress pdf doesn’t work

Hello @ghartman65

Hope you are doing well.

Sorry for the inconvenience you are facing.

I have checked the screenshot, and it is very unusual. Could you please share the exact URL containing the issue ?

So that I could check the issue from our end and assist you accordingly.

Please let us know.

Thank you

Hi Pial,
thank you for your response. It’s https://bibliothekwg.wpcomstaging.com/emedien-und-onleihe/emedien/hna-2/

I use also “Fullwidth Page Templates”, otherwise one could not read the pdf in a sensible way. Maybe that makes problems?

Bets regards

Hello there,

Greetings.

I just checked the link you have provided; it seems like it is working okay. I tried to download and print and it is working fine. Can you please share a screen record of the issue you are having?

We will check and get back to you.
Thank you.

Hello,
yes, it works – but it must not work because I set the buttons on “no print” and “no downloads”, so printing and downloading is disabled.
But in the toolbar you can see the printing and downloading symbol – and you can print and download.
I bought this to disable that – but it does not work.

https://ddr-online.eu/Screenshot.jpg

Best regards Guenter

Hello @ghartman65 ,

Greetings.

You can simply fix this issue by using some Custom CSS. Please use this Custom CSS given below –

.toolbar button#download{
display: none !important;
}

.toolbar button#print {
display: none !important;
}

Please do check this doc to learn more about Custom CSS.

Let me know how it goes. Thank you

Hello,

I tried it, put the code into “additional CSS” but the same as before: you can see the icons of downloading and printing (when you refresh the page, the icons disappear).

https://bibliothekwg.wpcomstaging.com/hna/

Best regards
Guenter

Hello @ghartman65

Hope you are doing well.

You will be glad to know that we have fixed your issue from our end. Please use this Dev version from here: https://d.pr/f/cUsRYV
After that check your issue again.

Hopefully it will solve your issue.

Let me know how it goes.

Thank you

Hello,

Is this still supposed to work?
I tested the above snippet in Customizer but the buttons are still showing up.

Any other solution?

Thanks.

It does not work! Even if you remove the print and download option, when the user uses the sidebar and marks the current page, the download and print buttons are seen again, it’s not solved. I have the latest version of the plugin with elementor pro and it doesn’t work! .. urgently a solution or how do I manage the return of the money to look for another plugin