• Resolved Tony Gale

    (@offsetskate)


    Some of the products on my site have embedded videos in the description. Obviously, this causes issues with eBay listings; while I could

    1. remove the videos temporarily when creating listings and reinstate them once the listings were live, or
    2. use ACF to create a dedicated eBay description field to use instead – which, if I’m understanding the docs correctly, means I’d need to ensure there’s a description in this field for all products, not just the offending ones

    I’m wondering if there’s some way to just hide that particular section of a description from WP-Lister; wrapping it in a div with a specific class set to display: none in WP-Lister, for instance.

    I assume it’s probably a lot more difficult than basic CSS, but something like that would be incredibly helpful.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hey @offsetskate

    Thanks for reaching out today.

    I personally would recommend following the documentation to create a custom eBay description field so you can have custom descriptions on eBay that are separate from your Woocommerce descriptions.

    But maybe if you provide us with the code of these embedded videos, we may be able to provide you with some code to have WP-Lister ignore it. I am not positive on that though and I will have to consult the developers on this. Please send over what the embedded videos code looks like and we can go from there.

    Kind regards,
    John

    Thread Starter Tony Gale

    (@offsetskate)

    Hey John, thanks for the response. I checked out that documentation, but I guess that means you need a new listing template variation for products with videos – which means potentially duplicating a dozen or so templates for all the different product types and categories.

    The offending descriptions usually contain either an embedded Youtube or Instagram video – it’s nothing fancy. In an ideal world I’d like to flag up both that content and the preceding paragraph (which might be something like “Have a look at this product in use in the video below”) in a way that tells WP-Lister to ignore that section and leave it out when it pushes it to eBay. I don’t know if that’s more effort than it’s worth, though.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hey @offsetskate

    I discussed this with the development team and your idea of using ACF is the way to go here. You won’t need to enter a custom description for all your products either.

    We can provide you with a custom code that looks for a custom description to use but falls back to the product description if one isn’t found.

    In order to help with this, please open a ticket with our support here: https://www.wplab.com/request-support/ and include a link to this forum thread so I can have the development team take a closer look into this for you when they have some time to do so.

    Kind regards,
    John

    Thread Starter Tony Gale

    (@offsetskate)

    Thanks, John. Appreciate your time on this one. I just submitted a support request, so hopefully this’ll get sorted soon.

    Cheers,
    Tony

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Hiding description elements from WP-Lister?’ is closed to new replies.