Hide video/image completely with responsive UI

  • Resolved Otgoo

    (@otgonkhuuneo)


    2 years, 11 months ago

    I`m trying your plugin and it works great to hide my videos, images with Elementor based on user role. However, hidden contents still reserve its layout in the UI (e.g. white spaces for hidden content remain between the videos/images in the middle of the page). Can I solve it with pro plugin? If not do you offer customisation for that?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hey there,

    Thanks for reaching out to us

    With respect to your question here, please ensure that you set the option “Keep HTML/Hide by CSS” within the General section is set to “No”.

    I hope this helps

    Kind Regards

    Thread Starter Otgoo

    (@otgonkhuuneo)

    Hi John. Thank you for your reply. I already tried with this setting but nothing has been changed in front-end. When I inspect the blank space in UI, it shows below.

    <div class="elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-823f105" data-id="823f105" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
</div>
</div>
    Plugin Author George Tudor

    (@geowrge)

    Hi there,

    Unfortunately, hiding the elements inside a column will not also hide the column itself (if it gets empty), therefore the column’s html structure will still be present in the page.

    If you have only 1 column in that section, you can go ahead a hide the section itself instead of the widget inside it. Hiding the section will work for sure.

    Just so you know, Visibility works on Sections too, not just on Widgets. We might also introduce it for Columns in the future if we’ll find a way to not break the structure if there is more than one column.

    Let me know how it goes.

    Regards

    Thread Starter Otgoo

    (@otgonkhuuneo)

    Thank you George. As you said, it worked great with sections. Do you offer customisation service to work with columns which challenging me?

    Plugin Author George Tudor

    (@geowrge)

    Hi,

    As I said, for now, we do not support visibility options in columns. One way to work around this is to create 2 different sections and add to each section whatever you want and then apply Visibility options to each section.

    Ex:

    Section 1 -> 2 columns -> Col 1: video X, Col 2: video Y
    Section 2 -> 1 column -> Col 1: video X

    This is an example if you want to show “video Y” only to logged users. So you have to apply options to Section 1 so only logged-in users will be able to see it and options to Section 2 only for guests to see it.

    • This reply was modified 2 years, 11 months ago by George Tudor.
    Thread Starter Otgoo

    (@otgonkhuuneo)

    Hi George, much appreciated your kind support and recommendation.

    Thread Starter Otgoo

    (@otgonkhuuneo)

    resolved

    Plugin Author George Tudor

    (@geowrge)

    You’re welcome! Cheers ??

Viewing 8 replies - 1 through 8 (of 8 total)
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