• Resolved forprof

    (@forprof)


    Hi all.

    I need to hide/reduce/minimize the update messages like “AgentX changed the Priority” , “Admin changed the Status” , “The Status has been changed” etc in the chat area. the text format distracts too much from the conversation

    How can I do?

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello @forprof,

    Thanks for contacting us. I hope you are doing well.

    You can hide the logs for agent roles from Support > Support Agents > Agent Roles > Edit > View Logs > Uncheck all.

    Thank you.

    Thread Starter forprof

    (@forprof)

    Thank you for your prompt help!

    have a nice day

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Hide update notes in chat area’ is closed to new replies.