hide shipping fields for virtual products

  • Resolved ahiad

    (@ahiad)


    5 months, 1 week ago

    Hello!

    great plugin, a lot of my customers are using it and it’s doing a great job!

    i have a problem with the checkout page, eve though there are only virtual products in the cart, the store checkout is showing the billing fields for some reason.

    i’ve tried hiding the fields using PHP but it seems like funnelkit is ignoring my requests ??

    is there anything i can do to fix it please?

    thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @ahiad,

    Thanks for using the Funnekit and glad to know you liked it.

    It seems you are using Shipping address first and Billing address as optional. https://i.imgur.com/isxl3hD.png

    Please swap the fields and keep Billing address first and let us know how it works for the virtual products.
    https://i.imgur.com/dFbu7oA.png

    Thanks
    Team Funnelkit

    Plugin Author FunnelKit

    (@amans2k)

    Hi @ahiad,

    I haven’t heard, but I am hoping the issue is addressed.

    Closing this thread, feel free to raise a new one.

    Thanks
    Team FunnelKit

    Thread Starter ahiad

    (@ahiad)

    hi, i’ve tried it but the checkout fields (biling) are displayed on the checkout page for a virtual product, we don’t need the street, city etc’…

    Plugin Author FunnelKit

    (@amans2k)

    Hi @ahiad

    Kindly share the details here. funnelkit.com/support

    That will help us quick troubleshooting.

    Thanks!
    Team FunnelKit

Viewing 4 replies - 1 through 4 (of 4 total)
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