Hide rating request

  • Resolved eliii

    (@eliii)


    1 year, 11 months ago

    Hello

    I just want to hide the rate notice that is appearing on every custom role when user in media library.

    I have a pro version but trying to get support is a total nightmare on your site. I purchased the pro version several times (but maybe it is one time all sites/ all life ?) and the number of purchasing is never the good one….

    Thank you in advance. ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @eliii ,

    Thanks for coming today and sorry about that issue.

    Normally, once you click to hide it once, it should not show anymore, but if it persists, then there is a little bug somewhere. But then it’s a very little thing that our dev could quickly check and fix for you.

    Also, it is such a big surprise to hear that you are not able to reach our support. How, please?

    We have multiple options to get support here, please reach us there using anyone you feel comfortable with:
    ninjateam.org/support

    Regards,
    Bruce

    Plugin Support mialewp

    (@mialewp)

    Hi @eliii ,

    Good day!

    Have you figured out this issue? If so, please let me mark this topic as resolved.
    If you still need help, please feel free to contact us.

    Best regards,

    Mia

    Thread Starter eliii

    (@eliii)

    Hello Mia,

    Yes sorry I’ve been underwater !

    Thanks. I guess it was after migrating my site. The rating request has showed up again which was normal I guess.

    So this is totally ok. Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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