• Resolved fitnessgenie

    (@fitnessgenie)


    Hey Team,

    Thanks in advance for any help you can assist me with.

    I have set up free bookable products that are for the purpose of booking the required amount of time to complete a service I have given the client a quote for. The issue is the shop page says free, but the checkout and order status shows $0.00 with a booking # and status PAID. This become confusing to some customers.

    We would like it to say free on not only the shop page, but the cart, checkout, order and emails. Also since no payment was ever take we do not want the status to show paid just because a product was free.

    Here is a link to one of my free products: https://www.tilealive.ca/shop/service-booking/carpet-cleaning-service-date-up-to-1900-sq-ft/

    Thanks Team

    The page I need help with: [log in to see the link]

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  • As this question is related to a premium product, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. ??

Viewing 1 replies (of 1 total)
  • The topic ‘Hide Paid status from free bookings’ is closed to new replies.