Hide on Mobile not working

  • Resolved Divvy

    (@divvy)


    10 months, 2 weeks ago

    I love the plugin, but the only option that I really need, to hide specific widgets on mobile devices only, is not working… It I select Desktop it works, but in Mobile not.

    Screenshot: https://prnt.sc/6M06BKind0XY

    Any advice, please? Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @divvy,

    Thanks for reaching out. Upon replicating the issue, it seems that hiding widgets on mobile is working just fine on my end. May we know what widget or widget type you were using? And also what theme you are using on your website? You may also provide some screenshots of your settings.

    It is also possible that it might be a cache issue. We suggest clearing your website’s and browser’s cache and let us know how it goes. Thanks and I am waiting for your response.

    Regards,
    Mej, from the Widget Options team

    Plugin Author Mej de Castro

    (@mej)

    Hi @divvy,

    We haven’t heard from you in a while. We hope our recent release resolve the case and use the plugin without issues. We will mark the case as resolved now, in case you are still experiencing any difficulties you can always reply here with more details on the matter.

    Regards,
    Mej, from Widget Options team

Viewing 2 replies - 1 through 2 (of 2 total)
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