• Resolved mcdeth

    (@mcdeth)


    Hi, how do I disable “Display position of earn points product page message(Optional)”? It says its optional, but it’s not? Other than CSS workaround.

    How can I disable “My rewards” floating box?

    Also a bug report – the my rewards box won’t work with js delayed. there’s no reason not to delay loading js.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter mcdeth

    (@mcdeth)

    Ok, one is in Rewards and other one is launcher. All clear regarding first part.

    The only thing is about delaying JS loading, with enabled delay launcher won’t work.

    Is it possible to create anchor link so that launcher opens?

    • This reply was modified 3 months, 2 weeks ago by mcdeth.
    Plugin Support haripradeepa

    (@haripradeepa)

    Hi,

    Thank you for reaching out back to us. This is Haripradeepa from Customer Support Team.

    Are you using any third-party plugin to delay the loading JS?

    Can you please submit a support ticket using this link:?https://wployalty.net/support/?and include screenshots of your specific needs.

    We are eager to assist you in resolving this matter.

    Thanks
    Team WPLoyalty

    Thread Starter mcdeth

    (@mcdeth)

    Are you using any third-party plugin to delay the loading JS?

    Yes, litespeed cache. After some testing, the problem was UCSS

    • This reply was modified 3 months, 2 weeks ago by mcdeth.
    Plugin Support haripradeepa

    (@haripradeepa)

    Hello there!

    We would greatly appreciate it if you could kindly submit a support ticket using this link: https://wployalty.net/support/ and attach any relevant screenshots of your specific requirements.

    Our team is more than happy to help you with any issues you may be experiencing.

    Thank you for reaching out to us!

    Best regards,

    Team WPLoyalty.

    Thread Starter mcdeth

    (@mcdeth)

    Yes, problem is resolved. 5 star given. My question is:

    Display position of earn points product page message(Optional)

    It’s not “optional”, there’s no possibility to disable this option? Either before or after the cart is available in dropdown. I can’t turn it off (except for css)?

    Plugin Support haripradeepa

    (@haripradeepa)

    Hi there,

    Are you trying to hide the purchase and Earn message?

    To hide “Purchase and earn X Points message” entirely,

    Can you choose the setting (from Where to show the message?->Hide the message) ?

    Here’s the screenshot for your reference: https://nimb.ws/1nucHJQ

    I hope this helps!

    Best regards,

    WPLoyalty Team.

    Thread Starter mcdeth

    (@mcdeth)

    Thanks, I will try. One more question, I couldn’t find it on forums or website. What about newsletter, is there any way to sync it? Get 5 points for newsletter signup etc. It could be anyservice, free or paid (the newsletter for wordpress or mailchimp)

    Plugin Support haripradeepa

    (@haripradeepa)

    Hi there,

    Thanks for the reply.

    The Custom action provides you with the ability to trigger?achievement?campaigns?programmatically. This means you can give?points?or rewards to customers?based?on?specific actions, such as subscribing to a?newsletter?or clicking a button.

    Here is the guide regarding the achievement campaign, https://docs.wployalty.net/campaign-types/achievement-campaign

    I hope this helps!

    Incase of other queries we would greatly appreciate it if you could kindly submit a support ticket using this link:?https://wployalty.net/support/.

    Our team is more than happy to help you with any issues you may be experiencing.

    Thank you for reaching out to us!

    Best regards,

    Team WPLoyalty.

Viewing 8 replies - 1 through 8 (of 8 total)
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