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  • Resolved joshkia

    (@joshkia)


    1 year, 11 months ago

    I designed a pop-up and configured it to remain hidden for three days. However, while testing the website, I noticed that the pop-up continues to appear repeatedly each time the website is accessed.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support C S Sultan

    (@cssultan)

    Hi @joshkia , can you please give a screenshot of the settings you used for the form’s “After Form Submission” settings?

    Thanks.

    Thread Starter joshkia

    (@joshkia)

    Hi there, here we go

    Plugin Support C S Sultan

    (@cssultan)

    Hi @joshkia , thanks for sharing. We are looking into this.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @joshkia , we tried to re-create the issue.

    Can you try one thing? Would you submit the form once with custom data and check if it reappears if you visit the page from the same browser session that day?

    If it still doesn’t keep the form hidden after submitting the form, then do reach us directly at support and let us help you out with this more promptly.

    Do let us know. Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @joshkia , we have recently released an update with a fix to this issue. Please clear your cache and check. Do let us know the outcome.

    For now, I am marking this thread as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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