Hide Composite Products in Cart Not Working

  • I have messed with the settings here to hide the composite products, but nothing makes them hide on the cart page (they *are* hidden in the minicart)….meaning people can remove required items or add additional items that shouldn’t be able to be added. I have a bunch of the WPC plugins installed on my site, I don’t know if there any known incompatibilities with composite products? I also have the Update Variations in Cart plugin and it doesn’t do anything at all (having it activated does not affect the component products displaying in the cart). I assume something is incompatible but I don’t know what and it would be a pain to deactivate everything one by one to try and find the incompatible plugin….

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @csbeckart ,

    May I have a public link to smart composite on your site?

    I can inspect our plugin activated on your site but could not find any published composite in the store to check? I will need to check the frontend cart with composite added before I can offer advice for your case.

    Best regards.

    Thread Starter Christina Beckerman

    (@csbeckart)

    This one is a composite product, thank you! https://csbeckart.com/product/concentric-silken-windhound-pendants-keyrings/

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @csbeckart ,

    Thanks for the link. I have found out the reason why hiding subproducts option did not work on your site. Because our plugin is not compatible with the block-based cart page you’re using.

    The cart page on your site: https://prnt.sc/jq5zK1HxnlCs

    Our live demo using the traditional cart: https://demo.wpclever.net/wooco/

    The new cart block from your theme allows customers to change the quantity and remove ALL items on cart, while our plugin doesn’t support this new cart block widget yet. We have received many reports about this issue, however, our developers are uncapable of solving the conflict, unfortunately.

    So our developers claimed that our plugin did not work with the new cart block widget. It only supports the traditional cart.

    Sadly, we can’t provide any solution or workaround for your case at the moment since this issue is still a pain to us. Hopefully, our developers can find a way to adjust the display with the new cart block soon.

    Best regards.

    Thread Starter Christina Beckerman

    (@csbeckart)

    Ah ok! Thank you! I changed my cart to the traditional one and it works now!

Viewing 4 replies - 1 through 4 (of 4 total)
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