• Resolved ZoRK

    (@zork766)


    I, i’m using smartsupp wordpress chat support plugin on my site builded with Oxygen Builder.

    It works great, but i’m annoyed, having 2 instances of the chat Box in my oxygen pages builder.

    After a lot of tries, i’ve manage to get rid of the one inside the page preview of the builder by adding this javascript in a code block:

    var ready = (callback) => {
    	if (document.readyState != 'loading') callback();
    	else document.addEventListener('DOMContentLoaded', callback);
    }
    
    ready ( () => {
    	/* If we're in the builder, hide smartsupp */
    	if (window.angular) { smartsupp('chat:hide'); }
           
    	return;
    })

    But id’would like to disable the other, showing on the page itself when i’m editing my pages and my templaets with Oxygen Builder.

    Any idea of how i could proced ?

Viewing 1 replies (of 1 total)
  • Plugin Support Jana Nádvorníková

    (@jananadvornikova)

    Hello.

    Thank you for reaching out and I apologize for the late reply.

    I’ve discussed the issue with our developers but unfortunately, we won’t be able to help you with this problem. Please try to contact Oxygen support, they should be able to help you and give you some advice on what to do in this case.

    I’m sorry I couldn’t be more helpful. However, if you have any other questions about Smartsupp, please don’t hesitate to reach out.

    Have a great day!

Viewing 1 replies (of 1 total)
  • The topic ‘Hide chat in Oxygen builder’ is closed to new replies.