hide _reduced_stock

Leokra,

To help us, can you please provide us a bit of information about your WooCommerce setup.Are you using another plugin for stock management? Or are you using the standard WooCommerce stock management functionality built-in?

If you are using another stock management plugin outside WooCommerce, this could be introducing the extra field “_reduced_stock” on the product name, which unfortunately, we won’t be able to support and fix by hiding without building full compatibility support for the plugin your using.

However, if you are using the standard WooCommerce plugin for stock management. We will look to understand what is causing this text to appear on print-outs and try to reproduce the issue. To help us to troubleshoot and reproduce. Please send us a log from your WooCommerce setup at https://yourdomain.com/wp-admin/admin.php?page=wc-status&tab=status, either post the log here, or you can submit a support request privately on bizswoop.com/support

Again, we will only be able to provide support, if this is default WooCommerce functionality and not another plugin adding stock functionality.

Regards,

Support Team

I was using WooCommerce Stock Manager, but deactivated and continued to appear _reduced_stock 1 (or the number of products purchased) after the product name on the receipt after deactivating the plugin.

### WordPress Environment ###

Home URL: https://benditochef.com.br
Site URL: https://benditochef.com.br
WC Version: 3.5.2
Log Directory Writable: ?
WP Version: 5.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: pt_BR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.14 - Nós recomendamos o uso do PHP vers?o 7.2 ou superior para maior performance e seguran?a. Como atualizar a vers?o do seu PHP
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.19.7
NSS/3.27.1

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.2
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Tamanho total do banco de dados: 1.65MB
Tamanho dos dados do banco de dados: 1.24MB
Tamanho do índice do banco de dado: 0.41MB
wp_woocommerce_sessions: Dados: 0.01MB + índices: 0.00MB
wp_woocommerce_api_keys: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_attribute_taxonomies: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_downloadable_product_permissions: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_order_items: Dados: 0.01MB + índices: 0.01MB
wp_woocommerce_order_itemmeta: Dados: 0.04MB + índices: 0.03MB
wp_woocommerce_tax_rates: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_tax_rate_locations: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_shipping_zones: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_shipping_zone_locations: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_shipping_zone_methods: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_payment_tokens: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_payment_tokenmeta: Dados: 0.00MB + índices: 0.00MB
wp_woocommerce_log: Dados: 0.00MB + índices: 0.00MB
wp_commentmeta: Dados: 0.00MB + índices: 0.01MB
wp_comments: Dados: 0.02MB + índices: 0.01MB
wp_correios_postcodes: Dados: 0.00MB + índices: 0.00MB
wp_gglcptch_whitelist: Dados: 0.02MB + índices: 0.00MB
wp_links: Dados: 0.00MB + índices: 0.00MB
wp_options: Dados: 0.53MB + índices: 0.07MB
wp_postmeta: Dados: 0.41MB + índices: 0.17MB
wp_posts: Dados: 0.18MB + índices: 0.04MB
wp_termmeta: Dados: 0.00MB + índices: 0.01MB
wp_terms: Dados: 0.00MB + índices: 0.01MB
wp_term_relationships: Dados: 0.00MB + índices: 0.01MB
wp_term_taxonomy: Dados: 0.00MB + índices: 0.01MB
wp_usermeta: Dados: 0.02MB + índices: 0.01MB
wp_users: Dados: 0.00MB + índices: 0.01MB
wp_wc_download_log: Dados: 0.00MB + índices: 0.00MB
wp_wc_webhooks: Dados: 0.00MB + índices: 0.00MB
wp_yith_wcwl: Dados: 0.00MB + índices: 0.00MB
wp_yith_wcwl_lists: Dados: 0.00MB + índices: 0.01MB
wp_yoast_seo_links: Dados: 0.00MB + índices: 0.00MB
wp_yoast_seo_meta: Dados: 0.00MB + índices: 0.00MB
wp_zp_locations: Dados: 0.00MB + índices: 0.00MB

### Post Type Counts ###

attachment: 43
blocks: 1
customize_changeset: 1
nav_menu_item: 20
page: 12
post: 1
product: 26
revision: 27
shop_coupon: 1
shop_order: 43
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Contact Form 7: por Takayuki Miyoshi – 5.0.5
Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 7.3.2
Google Captcha (reCAPTCHA) by BestWebSoft: por BestWebSoft – 1.38
Print Google Cloud Print GCP WooCommerce: por BizSwoop a CPF Concepts
LLC Brand – 2.1.2

Checkout Field Editor for WooCommerce: por ThemeHiGH – 1.3.0
WooCommerce Correios: por Claudio Sanches – 3.7.1 – N?o testado com a vers?o ativa do WooCommerce
WooCommerce Domination: por Claudio Sanches – 1.1.6 – N?o testado com a vers?o ativa do WooCommerce
WooCommerce Extra Checkout Fields for Brazil: por Claudio Sanches – 3.6.1 – N?o testado com a vers?o ativa do WooCommerce
WooCommerce PagSeguro: por Claudio Sanches – 2.13.1 – N?o testado com a vers?o ativa do WooCommerce
WooCommerce: por Automattic – 3.5.2
Yoast SEO Premium: por Equipe da Yoast – 7.1.1
WP Mail SMTP: por WPForms – 1.4.1
Yoast SEO: WooCommerce: por Time Yoast – 7.1 – N?o testado com a vers?o ativa do WooCommerce
YITH WooCommerce Wishlist: por YITH – 2.2.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Base da loja: #348 - /todos-os-produtos/
Carrinho: #8 - /carrinho/
Finalizar compra: #9 - /finalizar-compra/
Minha conta: #10 - /minha-conta/
Termos e condi??es: ? Página n?o definida

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.7.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/customer-processing-order.php vers?o 2.5.0 está desatualizado. A vers?o do core é 3.5.0
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

Outdated Templates: ?
					
					
						Aprenda como atualizar

Leokra,

Thank you for providing the log information. We attempted to recreate your environment to try and reproduce the issue. Unfortunately, we were unable to reproduce the issue from a clean install.

Based upon your information and logs, we think the “_reduced_stock 1” even after the plugin is deleted still exist in the DB. If this data is still in the DB, this could explain why it’s still showing even after the plugin is disabled.

If you review the DB and find it’s been removed and not present, or you start with a clean environment without the Plugin being installed and still encounter the issue. Please send us an update and we will continue to investigate.

Regards,

@leokra we wanted to provide an update about our latest version released. We found a solution to hide the _reduced_stock field from the default template print-outs. If you upgrade to version 3.0.4 this should fix the issue and hide the field now.

You guys are awesome! Thank you!