Hi @persoonlijkvaardiger,
Greetings from WebToffee Support!
Thank you for reaching out to us regarding the issue you’re experiencing with the visibility settings of headers and addresses in your emails.
To troubleshoot this issue, please ensure that after making changes to the visibility settings of headers and addresses in your emails, you click the ‘Publish’ button. This action ensures that the changes are applied and will be visible in the actual emails.
Furthermore, it would be helpful to check if the issue persists when only WooCommerce and Decorator – WooCommerce Email Customizer are installed. This step will help us determine if there’s a conflict with any other plugins on your site.
Additionally, could you please provide us with the WooCommerce System Status report? You can access this report by navigating to WooCommerce -> Status -> Get system status report. This report provides details about your site environment and configurations, which will be helpful for further investigation.
If you have any privacy concerns regarding sharing this information, you may securely provide it through this link.
Once we have this information, we’ll be better equipped to assist you further.
