hidden results on desktop

  • Resolved santiagouzal

    (@santiagouzal)


    3 years, 1 month ago

    Hello how are you? In the mobile version I can see the results well, but when filtering on desktop the products are hidden. What could be happening? from now, thank you for you help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Andrea Grillo

    (@agengineering)

    Hi there,

    the issues seems to be related the the lazyload added by your theme. Could you try to disable it and test it again, please?

    Thread Starter santiagouzal

    (@santiagouzal)

    I have the Smush Pro plugin with lazy load, I tried disabling it but the problem continues. Is there anything else that could be causing the problem?
    When filtering on desktop, the results are not visible, they are hidden. But they are there, if you position the mouse over where the product should be, you will see the link and it allows you to click, but you cannot see the image, product name or anything!

    thanks for your help

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    once I click on one filter, it works as expected and I can see the products.
    Please, take a look here.
    Did you apply any change?

    Let us know.

    Have a great day!

    Thread Starter santiagouzal

    (@santiagouzal)

    Hi!! Yes, I was finally able to solve it by editing the css of the theme that was generating a conflict.

    thank you very much for the support!

Viewing 4 replies - 1 through 4 (of 4 total)
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