Hidden price for B2C customer

  • Resolved mmetier

    (@mmetier)


    2 years, 7 months ago

    Hi
    We’ve created a dynamic rule to hide prices for certain product SKUs. The prices are hidden on the single product page but not on the catalogue page. How do we fix this?

    Also, is it normal that a customer cannot add a product with a hidden price to their cart?

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  • Plugin Author WebWizards

    (@webwizardsdev)

    Hi there,

    It’s normal that products with hidden prices cannot be added to cart – it would be impossible for an order to be placed without a price.

    We would like to make an improvement here in future versions so that it’s possible to use ‘quote requests’ for these hidden price products, but at the moment quotes can only be enabled globally for all items.

    Regarding the issue where prices are not hidden on the catalogue page:

    – That’s usually the result of a plugin or theme conflict. We would recommend that you try to deactivate all other site plugins (except b2bking and woocommerce) and to switch to the default storefront theme.

    – Almost always that would resolve the issue – and that should help you pinpoint where exactly the conflict is coming from.

Viewing 1 replies (of 1 total)
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