• Resolved kadaj

    (@aldabogskie)


    After i turn off the “Hidden Plugin Folders|Files Cron (HPF) “on .htaccess Core tab, my website suddenly crash HTTP ERROR 500. Please help me thanks.

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  • Plugin Author AITpro

    (@aitpro)

    Turning Off the HPF Cron would not cause your website to crash. So whatever you did right before/prior to turning Off HPF is where the problem occurred. Most likely you added custom code to BPS Custom Code or locked your root htaccess file prior to turning Off the HPF Cron. Do these steps to get your website back up.

    BPS Troubleshooting steps: https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    Note: Block Quote formatting does not work correctly in the WP Forums. So I have just added quotes.

    htaccess File Troubleshooting Steps: Unable to Login to Your Website:
    1. Use FTP or your Web Host Control Panel File Manager and delete the .htaccess file in your website root folder and the .htaccess file in your wp-admin folder. If you do not see the root and wp-admin htaccess files then select “Show Hidden Files” in your FTP application or in your web host control panel file manager.
    See Custom Code Note
    2. Log into your website and Activate all BulletProof Modes.

    Note: These steps above apply to issues/problems that are directly related to your root .htaccess file. If your are unable to login to your site due to an issue/problem with Login Security, rename the /bulletproof-security plugin folder to /_bulletproof-security, log back into your website, rename the /_bulletproof-security/ plugin folder to /bulletproof-security/ and correct the issue/problem. For additional troubleshooting steps for BulletProof Security see: https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting
    Note: Some web hosts require that you have a WordPress default htaccess file in your website root folder in order to be able login to your website. If you are unable to login to your site after deleting the .htaccess file in your website root folder then download this file: /bulletproof-security/admin/htaccess/default.htaccess, upload the default.htaccess file to your website root folder and rename it to .htaccess.

    Custom Code Note: If you have isolated a problem to the root or wp-admin .htaccess file and you have added additional custom .htaccess code or additional .htaccess code from another plugin to BPS Custom Code then you can either use the Custom Code Export|Import|Delete Tools or manually cut (not Copy) all of your additional custom .htaccess code out of all BPS Custom Code text boxes and save that custom .htaccess code to a Notepad or Notepad++ text file, click the Save Root Custom Code button (or the wp-admin Custom Code button), go to the BPS Security Modes page and click the Root Folder BulletProof Mode Activate button (and/or the wp-admin Folder BulletProof Mode Activate button). You can then further isolate which custom .htaccess code is the problem by adding only 1 block of additional custom code back to a BPS Custom Code text box at a time.”

    • This reply was modified 8 years, 4 months ago by AITpro.
    • This reply was modified 8 years, 4 months ago by AITpro.
    • This reply was modified 8 years, 4 months ago by AITpro.
    Plugin Author AITpro

    (@aitpro)

    Is the issue/problem still occurring or is it resolved?

    Plugin Author AITpro

    (@aitpro)

    Not a duplicate post. Is the issue/problem still occurring or is it resolved?

    Plugin Author AITpro

    (@aitpro)

    Assuming all questions have been answered – the thread has been resolved. If the issue/problem is not resolved or you have additional questions about this specific thread topic then you can post them at any time. We still receive email notifications when threads have been resolved.

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