This issue has been tagged as “Resolved”? – this is not the case, it has not been solved. No doubt it will be tagged again as being “Resolved”, when it hasn’t.
It’s impossible to know how many users asked for this feature to be working, as usually, you kick the issue to the support email. Nevertheless others have mentioned it on this forum.
Besides, no-one is asking for a ‘new feature’, but rather for a native feature to work.
Through the Support email (also received today), you said:
“
We apologize for the delay in addressing your issue. Our development team is actively working on a solution, and we are nearing the release of the latest version of the plugin
“
but what does it mean? This has been raised over a year ago with the same reply. Nothing has changed. There have been new releases of both the plugin and the Backer theme, and this hasn’t been addressed… why?
The approach taken against your customers is not great. If there’s an issue, it should be solved. The options are there in the dashboard but they do not work and TheMeum hasn’t bothered to fix this. Unless you want to say, clearly, that this feature does not work with the software you sell. The other option? – the right option – would be for this to be addressed once and for all, as it should.
It seems obvious, that by doing so, you would also be able to sell it on the basis that ‘private’ campaigns are also available.
Are you saying that this is not going to be fixed anytime soon?
