Hi, the verification code does not come by email, you can not login

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello.

    Thank you for your question.

    Please, check a SPAM folder of your email client.

    Also, please notice, the authorization email sends to WordPress account email address, not to CleanTalk.

    Wite back to us anytime.

    Best regards,

    jondoejr

    (@jondoejr)

    I am having the same problem, I can not login due to the verification code not being sent.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    Did you check spam folder?

    Also, make note that vericiation code will be sent to email address of WordPress acount.

    Write back anytime.

    Plugin Support amagsumov

    (@amagsumov)

    One more thing, you can disable 2 factor authentication in settings of your website.

    1. Go to Security dashboard:
    https://cleantalk.org/my?cp_mode=security

    2. Click “settings” below the choosen website.

    3. Disable the option “2 factor authentication.” and Save changes.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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