• Resolved aaronbarnett

    (@aaronbarnett)


    Wordfence is giving me a warning:

    Unable to accurately detect IPs
    Type: IP Detection
    Issue Found October 30, 2020 5:20 am
    High

    Anyone know what the problem is for this.

    It happened when I moved to ezoic, I have now disconnected and it’s saying the same thing. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @aaronbarnett and thanks for reaching out to us!

    To double-check your IP detection is correct, first, check the following site and take note of your IP – (note that this detection can sometimes not be 100% accurate on cellular phone network connections): https://www.whatsmyip.org.

    Then, head over to your site and go to Wordfence > All Options > General Wordfence Options > How does Wordfence get IPs and reference the area under that section that says Detected IPs and Your IP with this setting. Start from the top and check to see if any of the settings show that both of those show the same IP as the site above does.

    If you’re using Cloudflare, you will most likely need to select “Use the Cloudflare “CF-Connecting-IP” HTTP header to get a visitor IP. Only use if you’re using Cloudflare.”.

    If you are unsure which one is correct, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks!

    Thread Starter aaronbarnett

    (@aaronbarnett)

    Thanks, it worked!

    Plugin Support WFAdam

    (@wfadam)

    Glad we could find a resolution for you @aaronbarnett

    Let us know if you have any other issues or questions!

    Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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