Hestia Theme Uninstalled Itself, Now Issue with Home page

  • Resolved Ellen246

    (@ellen246)


    7 years, 1 month ago

    Hello!

    Yesterday for some reason the Hestia theme (which I love, btw, and thank you so much for having created it), uninstalled itself. I reinstalled it and everything seemed to be working just fine.

    However, I just clicked on the home page on the menu bar and discovered that it is linking to a different page than the site url links to. The site url links to what I want it to – the front page section created using the customizer. The home page button on the menu bar, though, now links to the home page I created when I first created the site. This didn’t happen before the theme uninstalled itself yesterday.

    After re-installing Hestia, I did go into the customizer and added the About section in the front page section of the customizer. I didn’t include any text, just a picture. I tried disabling that, but it made no difference. (I did not uninstall the pic I uploaded but did disable the section.) I enabled it again so that you can see the site with things that way so you can see if there might be an issue there.

    My host company said that this is a theme issue, not a hosting issue, so am checking with you to see if there is a solution. If the issue is with enabling the about section in the front page section of the customizer, is there a way to remedy this? I would like to be able to keep the home page on the menu bar and have that link to the site url and also have the about section in the custommizer just show the pic.

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Ellen246

    (@ellen246)

    I seem to have fixed the problem by deleting my self-created home page and renaming the Hestia default front page to “Home”.

    Would love feedback, though, on why the theme might have uninstalled itself and also why the homepage suddenly didn’t link to the front page………

    Just wondering……

    Thank you!

    Hi @ellen246,

    Thank you for contacting us. It’s indeed very weird what happened on your side.
    Could you please let me know if the theme uninstall happened at a certain time? After an action you performed?
    Related to enabling the About section.

    Looking forward to hear from you.
    Regards,
    Rodica

    Thread Starter Ellen246

    (@ellen246)

    Hi Rodica,

    Thanks so much for your reply.

    It uninstalled itself on a day when I didn’t log into my site, so it wasn’t related to any action I did. I just logged on the next day and discovered that when I clicked on the website name from the back end to view the front end, a message that there were no Hestia theme files showed up. My hosting company confirmed that there were no files.

    I did not test out the “home” button on the menu bar at that time because the page did not come up. It was only after I re-installed the Hestia theme, and also added the “About” section in the customizer, that I clicked on that menu item and found that it linked to the home page I created when I first set up the site. It didn’t occur to me that there might be an issue there, so I didn’t check right away.

    Thanks a million and I hope that helps…

    Best wishes,
    Ellen

Viewing 3 replies - 1 through 3 (of 3 total)
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