Hestia product page ad to cart issue

  • Resolved sheenabgmailcom

    (@sheenabgmailcom)


    4 years, 3 months ago

    After updating woo the ad to cart button on the product page no longer works. I can ad items straight to the cart from the grid or shop page. Have tried clearing the user instances, turned off the plug ins etc but nothing fixing it. Please help my client is not happy…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @sheenabgmailcom,

    I don’t think it’s a problem related to the theme. I checked it on my end and it works fine. Probably it’s something wrong with a JS function from the plugin, you can try to contact their support team.

    Let us know how it goes.

    Thread Starter sheenabgmailcom

    (@sheenabgmailcom)

    Hi Betty, thank you for the reply.

    I spoke with Woocommerce and they advised to deactivate hestia and apply storefront theme and the problem went away. I am unable to log into my themeisle account through wordpress to access support directly through the site and can’t find a contact email address for them. I have paid for hestia pro.

    Check this guide: Cannot log in / How to access your account.

    And here is a guide about how to activate Hestia Pro.

    If you still don’t succeed, sent a mail from pre-sales section to help you with the account.

Viewing 3 replies - 1 through 3 (of 3 total)
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