Hello @eventaus
We truly appreciate you taking the time to leave a review! It’s fantastic to hear that you found our support team to be helpful.
We understand your feedback regarding the initial delay in finding a solution. We take client satisfaction very seriously, and your experience highlights an area where we can improve. We’re actively working on streamlining our processes to ensure a faster turnaround time in the future.
Is there anything specific we could have done better during the initial troubleshooting phase? Please let us know. Understanding your experience in more detail will help us prevent similar delays for future clients.
Thank you again for your feedback We look forward to exceeding your expectations in the future!
Sincerely,
Pial