Helpful & Enfold

  • Resolved millertech

    (@millertech)


    3 years ago

    I’m trying to get the Helpful plug-in working with the Enfold theme. I can get it to display on the page, but am unable to change the design at all.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pixelbart

    (@pixelbart)

    Hello @millertech

    Helpful unfortunately only works if the theme also works properly with content. If in the content can not be determined the ID of the content, Helpful does not work.

    For this it is also important that no caching or AMP is enabled. Enfold certainly has its own caching integrated.

    If necessary, you can still find an alternative to Helpful that works better.

    Thank you and please stay healthy!

    Greetings Kevin

    Thread Starter millertech

    (@millertech)

    This is what I’m getting:
    Failed to load resource: the server responded with a status of 404 ()
    helpful.js:1

    Failed to load resource: the server responded with a status of 404 ()
    flat.css:1

    Thread Starter millertech

    (@millertech)

    I got it to work on another site. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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