HELP – Woo Pages Redirecting to Home

My site’s WooCommerce is not functioning. The individual products and the shop page redirect to the home page. The individual products also do not come up when using my themes (Divi) modules.

I have all plugins disabled and have purged and reinstalled Woocommerce. Same problem. I’ve reset the permalinks several times.

Any help would be appreciated.

System status:

WordPress Environment<br><br>WordPress address (URL): https://sonicalchemy.it<br>Site address (URL): https://sonicalchemy.it<br>WC Version: 9.6.0<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.2.27<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.4<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.39-30<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.6.0<br>WC Database Prefix: dwh_<br>Total Database Size: 36.27MB<br>Database Data Size: 32.05MB<br>Database Index Size: 4.22MB<br>dwh_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dwh_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dwh_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_actionscheduler_actions: Data: 0.09MB + Index: 0.11MB + Engine InnoDB<br>dwh_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>dwh_bookignpress_double_bookings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_appointment_bookings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dwh_bookingpress_appointment_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_bookingpress_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_cron_email_notification_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_custom_service_durations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_custom_staffmembers_service_durations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_customers_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_bookingpress_customize_settings: Data: 0.09MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_debug_integration_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_debug_payment_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_default_daysoff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_default_special_day: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_default_special_day_breaks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_default_workhours: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_entries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_export_data_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_export_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_extra_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_form_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_guests_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_import_data_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_import_detail_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_import_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_import_record_rel: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_other_debug_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_payment_transactions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_bookingpress_reschedule_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_service_daysoff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_service_special_day: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_service_special_day_breaks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_service_workhours: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_servicesmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staff_member_workhours: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers_daysoff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers_special_day: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_staffmembers_special_day_breaks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_subscription_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_bookingpress_transient: Data: 1.52MB + Index: 0.09MB + Engine InnoDB<br>dwh_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>dwh_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dwh_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_lbg_audio7_html5_categories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>dwh_lbg_audio7_html5_players: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>dwh_lbg_audio7_html5_playlist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>dwh_lbg_audio7_html5_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>dwh_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_options: Data: 4.08MB + Index: 0.14MB + Engine InnoDB<br>dwh_postmeta: Data: 2.19MB + Index: 1.31MB + Engine InnoDB<br>dwh_posts: Data: 21.03MB + Index: 0.25MB + Engine InnoDB<br>dwh_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_sbi_feed_caches: Data: 0.20MB + Index: 0.02MB + Engine InnoDB<br>dwh_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_sbi_instagram_posts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB<br>dwh_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_sgs_log_events: Data: 0.34MB + Index: 0.13MB + Engine InnoDB<br>dwh_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>dwh_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dwh_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>dwh_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dwh_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>dwh_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dwh_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>dwh_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>dwh_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>dwh_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>dwh_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>dwh_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>dwh_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>dwh_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB Post Type Counts<br><br>attachment: 92<br>bsf_custom_fonts: 1<br>custom_css: 1<br>customize_changeset: 2<br>dvmd_hsp_preset: 6<br>et_body_layout: 11<br>et_footer_layout: 33<br>et_header_layout: 31<br>et_pb_layout: 2<br>et_tb_item: 148<br>et_template: 129<br>et_theme_builder: 10<br>nav_menu_item: 41<br>page: 39<br>post: 4<br>product: 1<br>revision: 553<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 1<br>wp_navigation: 1<br>wp_template: 2 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (2)<br><br>Speed Optimizer: by SiteGround – 7.7.2<br>WooCommerce: by Automattic – 9.6.0 Inactive Plugins (27)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.5<br>BookingPress - Custom Service Duration Addon: by Repute InfoSystems – 2.3<br>BookingPress - Stripe Payment Gateway Addon: by Repute InfoSystems – 2.0<br>BookingPress Appointment Booking: by Booking & Appointment - Repute Infosystems – 1.1.26<br>BookingPress Pro - Appointment Booking plugin: by Repute Infosystems – 4.1<br>Classic Editor: by WordPress Contributors – 1.6.7<br>Code Snippets: by Code Snippets Pro – 3.6.7<br>Cookie banner plugin for WordPress – Cookiebot CMP by Usercentrics: by Usercentrics A/S – 4.3.12<br>Divi-Modules – Hide & Show PRO: by Divi-Modules – 3.1.4<br>Divi Shortcode Enabler: by Divi Booster – 1.4.7<br>Easy SVG Support: by Benjamin Zekavica – 3.8<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.4<br>Gravity Booster ( Style & Layouts ): by Sushil Kumar – 5.20<br>Gravity Forms: by Gravity Forms – 2.9.2<br>Max Mega Menu: by megamenu.com – 3.4.1<br>Pixel Cat Lite: by Fatcat Apps – 3.0.6<br>Preloader Plus: by Massimo Sanfelice | Maxsdesign – 2.2.1<br>Say What?: by Ademti Software – 2.2.5<br>Security Optimizer: by SiteGround – 1.5.7<br>SiteGround Central: by SiteGround – 3.3.1<br>Smash Balloon Instagram Feed: by Smash Balloon – 6.6.1<br>Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.5.61<br>Typing Effect: by 93digital – 1.3.7<br>Under Construction: by WebFactory Ltd – 4.01<br>Weglot Translate: by Weglot Translate team – 4.3.0<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>Yoast SEO: by Team Yoast – 24.3 Dropin Plugins ()<br><br>object-cache.php: Memcached Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 42 KB WC Pages<br><br>Shop base: #225172 - /shop<br>Cart: #225173 - /cart - Contains the woocommerce/cart block<br>Checkout: #225157 - /checkout-2 - Contains the woocommerce/checkout block<br>My account: #225174 - /my-account<br>Terms and conditions: ? Page not set Theme<br><br>Name: Divi Child Theme<br>Version: 1.0.0<br>Author URL:<br>Child Theme: ?<br>Parent Theme Name: Divi<br>Parent Theme Version: 4.27.4<br>Parent Theme Author URL: https://www.elegantthemes.com<br>Theme type: Classic theme<br>WooCommerce Support: ? Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-01-29 13:50:01 +00:00<br>Options: ?<br>Notes: 57<br>Onboarding: skipped Action Scheduler<br><br>Complete: 248<br>Oldest: 2024-12-28 20:46:18 +0000<br>Newest: 2025-01-28 14:07:01 +0000<br><br>Failed: 3<br>Oldest: 2023-12-29 00:59:20 +0000<br>Newest: 2025-01-28 13:52:18 +0000<br><br>Pending: 1<br>Oldest: 2025-01-29 11:56:26 +0000<br>Newest: 2025-01-29 11:56:26 +0000 Status report information<br><br>Generated at: 2025-01-28 14:18:42 +00:00<br>

The page I need help with: [log in to see the link]