Help with Woocommerce Subscriptions plugin

  • Resolved redonxcom

    (@redonxcom)


    4 years, 7 months ago

    I purchased a 5 site Woo-commerce Subscriptions license. It expired recently. I still have open licenses I need to activate to complete my 5. I understand I will not longer receive support and updates. However, I am having trouble activating a site. It shows my account is connected to my Woocommerce account however, Subscriptions says it is in staging. On my account on the Woocommerce site, it does not list my site under my WooCommerce Subscriptions.

    Your site states that we can continue to use the software after it expired.
    https://docs.woocommerce.com/document/frequently-asked-questions/#subscription-expiry

    So how do I activate my license? Not asking for premium support, updates or features. Just to be able to use what I purchased.

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Senff

    (@senff)

    Indeed, you can keep using any extensions once the license expires.

    Though, although the plugin itself can be activated/used on your sites, it won’t be possible to activate your license/subscription anymore.

    For more information about the message that your site is in staging mode, you can check this page: https://docs.woocommerce.com/document/subscriptions-handles-staging-sites/

    • This reply was modified 4 years, 7 months ago by Senff.
    • This reply was modified 4 years, 7 months ago by Senff.
    Thread Starter redonxcom

    (@redonxcom)

    Thank you for your reply.

    Okay I understand, how do I remove the staging label next to the WooCommerce > Subscriptions menu option?

    Plugin Support Senff

    (@senff)

    Okay I understand, how do I remove the staging label next to the WooCommerce > Subscriptions menu option?

    That is explained in the link I included in my previous post.

    Thread Starter redonxcom

    (@redonxcom)

    Thank you,
    I did not immediately see the answer to my issue in the link you posted.
    Upon reading it again, I noticed the Developer Note. I had to manually update wc_subscriptions_siteurl in the database to the live URL.

    Thank you for pointing me in the right direction.

Viewing 4 replies - 1 through 4 (of 4 total)
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