Help with woocommerce checkout thankyou page. No thank you page

(@mikejolley)

You should look into the gateway you’re using and ensure its not doing a redirect.

Also, some users get this problem if they set the wrong cart and checkout pages in WC > Settings > Checkout

Thread Starter

(@haydennarumi)

https://astroluminary.com/wp-content/uploads/2016/05/Capture.jpg

can you explain to me how to check the gateway to make sure its not doing a redirect?

This is our current settings for cart and checkout pages
in WC > Settings > Checkout

Plugin Contributor

(@mikejolley)

Don’t set ‘cart’ to be the parent page for ‘checkout’.

Thread Starter

(@haydennarumi)

I’ve taken the ‘checkout’ page out of ‘cart’.
Yet it still goes back to ‘my-cart’ after cheking out instead of a thankyou page.

Plugin Contributor

(@mikejolley)

Post your status report here.

Thread Starter

(@haydennarumi)

### WordPress Environment ###

Home URL: https://astroluminary.com
Site URL: https://astroluminary.com
WC Version: 2.5.5
Log Directory Writable: ?
WP Version: 4.5.2
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WP Memory Limit: 168 MB
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Language: en_US

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Server Info: Apache
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### Database ###

WC Database Version: 2.5.5
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (28) ###

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Number of Decimals: 2

### API ###

API Enabled: –
API Version: 3.1.0

### WC Pages ###

Shop Base: #332 - /astrostore/
Cart: #339 - /my-cart/
Checkout: #342 - /check-out/
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simple (simple)
variable (variable)

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Plugin Contributor

(@mikejolley)

Disable redirection plugins like 404 Redirected

Thread Starter

(@haydennarumi)

okay, will try that and let you know of the outcome.

Thanks for being patient with this & myself.

Thread Starter

(@haydennarumi)

thank you, made the change and it worked!

is there a way I can change the message of ‘thank you your order has been placed’?

Plugin Contributor

(@mikejolley)