• hi guys
    i have recently found out that guy who normaly helps me with my site as stopped working.
    i generally udate my content my self via my dsahboard , however things are starting to need updating which are above my grade . i use 1and1 as a host and when ive ried to update php website stops working ? there a various updates that need doing .i have been on woorank which gives me a list of things that need doing. ive updated wp and plugins now visits to my site have plumetted
    not sure if i can get any help here or does it need a new build
    thank you in advance

    • This topic was modified 5 years, 3 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • For the PHP upgrade, you should ask your web host (1 and 1) for help…

    The site itself seems fine for now and the rest should fall into place once that is fixed as you attend to the updates via the WordPress dashboard.

    I did a Sucuri scan on your site…

    Once you get the PHP updated and then attend to any WordPress, Themes, and plugins updates you’ll want to dig into your mixed content issues which Sucuri will point out to you.

    https://sitecheck.sucuri.net/results/www.a4digitalaerials.co.uk

    None of this is super critical right now but attending to these issues will smooth operations further.

    Let us know if you need more help and I’d attend to the PHP first, the WordPress updates second, and not get too worried about the mixed content issues… leave them to last as some updates will cure them.

    Thread Starter spainfinder

    (@spainfinder)

    thank you for the reply
    i have contacted 1and1 about php and they dont update php just charge for them to support existing version,is there anything that i can do to solve this?
    Site Health Status
    The site health check shows critical information about your WordPress configuration and items that require your attention.

    1 critical issue

    Your version of PHP (5.6.40) requires an update
    Security
    7 recommended improvements

    You should remove inactive plugins
    Security

    You should remove inactive themes
    Security

    Outdated SQL server
    Performance

    One or more recommended modules are missing
    Performance

    Your site does not use HTTPS
    Security

    A scheduled event is late
    Performance

    Background updates may not be working properly
    Security

    1and1 won’t help you?

    And your SQL server needs an update?

    If it was me I’d find a better host. Find one offering the latest/greatest PHP and SQL server version and will do the migrate for you. It’s possible 1and1 will move you to an upgraded hosting account with what you need if you ask.

    Look for…

    Latest/Greatest PHP with a promise to make PHP 7.4 current once it’s released next month.

    Current SQL Server or MariaDB if they’ll do the migrate anyway.

    A Cloud-Based server with comparable or better specs to what your 1and1 account offers now would be good.

    Look for comparable disk space on an SSD hard drive and more memory if they offer it.

    Do a complete backup yourself before they do this.


    I wouldn’t worry about the Sucuri recommendations until the rest is dealt with. There’s no big hurry.

    The quick fix for the ‘mixed content’ and SSL issues when you are ready to tackle that could be something your new host offers free. Else the other quick fix that I like is to place my site on Cloudflare and use the Cloudflare plugin to tweak the settings.

    Cloudflare will serve your site from their edge servers over https and can boost your site performance by as much as 20% but get your present hosting problems and especially the PHP fixed first.

    Oh, on the inactive themes and plugins issue? Don’t get super excited and delete things too much. If you know for a fact you’ll never use a plugin or theme again then you probably should delete it.

    I turn plugins on and off quite often and I recommend keeping a ‘Twenty Series’ theme around as a ‘known good’ generic theme for troubleshooting purposes. I like seeing a production or active theme with a child theme if I have to make theme edits myself. I like the Twenty Thirteen theme as a standby troubleshooting theme.

    So that’s three themes right there.

    Thread Starter spainfinder

    (@spainfinder)

    thank you
    just been in touch with one and one who have told me i probably need to contact a we developer to upgrade my site has it is not compatible with the latest php version
    so am looking for a recommend

    Siteground, are very good I found, who are one of the top few I researched! But everybody’s experience is different with all the Hosting Providers out there!

    Thread Starter spainfinder

    (@spainfinder)

    Are they a hosting site ?
    I think at the moment I’m looking for a developer who can update my existing one !
    I have quite a few domains hosted at the moment and would fine it a bit toughg to change host at the moment

    Thread Starter spainfinder

    (@spainfinder)

    Is there any way I can meme my site compatable with the latest version of php ?
    I’m able to replace code and use FileZilla dream weaver etc .
    Can’t seem to be able to get a developer to do it ?

Viewing 8 replies - 1 through 8 (of 8 total)
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