Help with Multiple Languages

  • Resolved b4d

    (@bobdelong)


    4 years, 11 months ago

    Hello Support,

    I have created a staging site in both English and Japanese using Polylang.

    I need a different Boxzilla pop up for each language.

    This is what I tried “Load this box if URL contains jp” but the settings in Polylang are set to “Hide URL language information for default language” and I can not change that since it breaks my theme search. The boxzilla pop-up does not work with this setting on Japanese pages.

    Is there another “load this box if…” option that I should be using? The Japanese version will appear on all Japanese language page.

    Thanks,

    Bob

    • This topic was modified 4 years, 11 months ago by b4d.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Lap

    (@lapzor)

    I think WPML should allow you to translate 1 single box to multiple languages the same way you translate a page or post.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter b4d

    (@bobdelong)

    Thanks, I’m using PolyLang Pro not WPML I do not see any interface like I do for posts & pages to create another language for boxzilla.

    If I have a boxzilla box in English and set it to “everywhere”, it displays on both English and Japanese language pages.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    In that case, you can create 2 pop-ups. When you create rules, you can add specific URL examples to check. Does your website have something like “en” or “jp” in the URL?

    Thread Starter b4d

    (@bobdelong)

    Thanks,

    My Polylang Pro setup does not use language in the URL string, en & jp are hidden so that option did not work for me.

    I can’t turn that on in Polylang because it conflicts with my theme search.

    Thanks for the suggestion, though.

    Bob

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Bob,

    In that case it would be hard to translate as we do not have any special integration with PolyLang. Can you share your website URL so I could take a look and see how the language is set?

    Thread Starter b4d

    (@bobdelong)

    Hello Harish,

    Currently, the site is not public in a password protected directory. Is there a way to share privately? Site is scheduled to go live this weekend.

    I did a workaround by setting each form to a specific page ID, that is great for pages, but posts there are over 200 and we want it to appear everywhere.

    Thanks,

    Bob

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Bob,

    You can find our contact details at https://boxzillaplugin.com/contact/.

    Thread Starter b4d

    (@bobdelong)

    Hello Harish,

    Sorry for the delay, I missed your email response. I have sent you the URL via support@…

    PS… the site is live now, but wish to keep the URL private. Thanks!

    Bob

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Bob,

    Thanks for that. I’m marking this as resolved here.

Viewing 9 replies - 1 through 9 (of 9 total)
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