Help with Missing value for shipping rate [shipping weight]

  • Resolved monkseo

    (@monkseo)


    1 year, 1 month ago

    We are getting this error in GMC. All of our products have weights… showing screenshots for simple and variable products.

    Simple products have weight in main shipping weight, so there should definitely be no issue.

    Variable products have 0 in the main shipping weight, but variation has a weight.

    I am thinking it must be a mapping issue, please let me know how we can work through this issue. Thank you.

    ERROR – SIMPLE PRODUCT

    ERROR – VARIABLE PRODUCT

    WEIGHT IN VARIATIONS

    VARIATIONS SHIPPING WEIGHT 0 BECAUSE IN VARIATION SETTINGS

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sadia

    (@sadiasajarun)

    Hi,

    Can you please provide your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?

    Let me know.

    Thank you.

    Sadia

    (@sadiasajarun)

    Hi,

    Unfortunately, we’ve inserted a wrong link mistakenly in the last reply. Please reach us here with your feed link and screenshots of your feed attributes.

    We will guide you promptly.

    Thank you.

    Thread Starter monkseo

    (@monkseo)

    Thanks for your prompt reply. We fixed this issue, it was a shipping plugin conflict.

    • This reply was modified 1 year ago by monkseo.
Viewing 3 replies - 1 through 3 (of 3 total)
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