Help with File Upload Management

  • Resolved lcatterton7

    (@lcatterton7)


    7 years, 6 months ago

    Hello, I am having issues with file attachments and not receiving them. It looks like my messages are being sent successfully but without the attachments. I checked in my file manager that I had the correct temp folder set up but should the permissions of hte folder be set to 0777 (previous was 0755)? If this isn’t the problem…any other suggestions?

    Thank you,
    Lauren

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    See File Uploading and Attachment

    Thread Starter lcatterton7

    (@lcatterton7)

    Thanks, I saw these instructions and I have done these steps. In my form tags I set up this: [file* your-file filetypes:png|jpg|jpeg|pdf limit:10mb] and added the [your-file] tag to the file attachments. Any other suggestions?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    On which page can we find the form? You don’t have Contact Form 7’s form on https://www.wickedapparelnh.com/contacts/

    Thread Starter lcatterton7

    (@lcatterton7)

    You are so right, Takayuki. I switched the forms and I now can receive attachments. I also added AI, eps, psd files and sent a psd file and it came through. On the support page, these file types aren’t listed so just making sure that we won’t have any problems with these file types? Here is the tag that I change it to: <p class=”text_cont”>[file* your-file filetypes:png|jpg|jpeg|pdf|eps|ai|psd limit:10mb]</p>

    Sorry to have you review and thank you for your time!

Viewing 4 replies - 1 through 4 (of 4 total)
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