• terrybridges

    (@terrybridges)


    I get this message when I try to go into the customize portion of my dashboard..I honestly don’t no what I did wrong…and I hate even troubling you over this, but I have read myself to death and might just a tick in over my head…just stupid enough to get myself in trouble…LOL! here is the message I get:

    Fatal error: Call to a member function preview() on a non-object in /home/terrybridges/public_html/wp-includes/class-wp-customize-widgets.php on line 452

    I’m lost as to how to go about getting rid of it…and yes I have removed the plugins…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter terrybridges

    (@terrybridges)

    I haven’t…I have to say I’m just stupid enough to get myself in trouble…I’m very, very new to all this so some of the stuff that is super basic for you, takes me hours to figure out…it seems I can’t ever get quite what I want…so I’m tyying to learn so that I CAN get what I want. LOL!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Help with Fatal Error’ is closed to new replies.