Help with enabling “member” to comment on posts

  • Resolved kaitlinkinzinger

    (@kaitlinkinzinger)


    5 years, 10 months ago

    Hi there,

    I am having trouble allowing member roles to comment on posts. Do you know where in the backend of your plugin settings I can enable members to comment?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mansurahamed

    (@mansurahamed)

    Hi @kaitlinkinzinger,

    Are you having this issue with default wordpress roles or any custom UM role that your created? Default wordpress roles shouldn’t have any such issue. But for other roles you can go to Ultimate Member->User Roles->Your member’s role->Edit->Wp Capabilities and try adding some capability to see if that enables them to comment.

    Any other plugin could cause this issue too, try deactivating other plugins and see if that solves your issue first.

    Thanks.

    Thread Starter kaitlinkinzinger

    (@kaitlinkinzinger)

    Hi there,

    Thanks for your insight. All of the users are under the “members” role, but is there a specific check box I need to indicate to allow them to comment? Right now the only thing checked is “read”. Is there something else I should check off in order to fix this?

    Thanks so much

    Thread Starter kaitlinkinzinger

    (@kaitlinkinzinger)

    It also says “Please log in to comment”

    https://ontario.teslaownersclub.ca/idea/360-degree-surround-view/#comments

    Plugin Support mansurahamed

    (@mansurahamed)

    Hi @kaitlinkinzinger,

    I don’t think your issue is caused by UM. Try deactivating UM and see if you still have such issue. UM doesn’t restrict user comment.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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