Help with comment moderation…

  • Hello! I’m having some trouble with comment moderation.

    I have my settings setup right now so that nothing needs to be done before a comment appears. Meaning, I don’t have to approve it, the commenter doesn’t have to have been a previous commenter.

    I basically have the most allowable settings, yet comments are still being held for moderation. I also have it setup to email me when this happens, but I’m not always getting the emails. So, I’m going to write a new post and I’m finding several comments awaiting moderation. And they are normal comments, not spam… no links, so I don’t get it.

    Can anyone help please?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    Check your moderation list, and remember that ever parts of words will be checked. So, if you put “ass” (sorry about that) in your moderation list, it will hold a comment mentioning “passenger” for moderation.

    Thread Starter megabrooke

    (@megabrooke)

    I have nothing in my list though?

    Moderator James Huff

    (@macmanx)

    Hm, that’s odd. Are you absolutely sure there isn’t maybe a single space in there?

    Also, have you set “Hold a comment in the queue if it contains [x] or more links.” to be higher than 1? WordPress considers the Website included in most comment forms to be 1 URL, so if that’s set to 1, any commenter who has provided a Website will be held for moderation.

    Thread Starter megabrooke

    (@megabrooke)

    Ohh… I have it set to 2! That’s what It suggested so I went with it… maybe I should switch to one?

    Thread Starter megabrooke

    (@megabrooke)

    Or actually, maybe I should make it to zero, since 1 will still get held?

    Moderator James Huff

    (@macmanx)

    No, don’t go lower. That would be comments with more than 0 links held for moderation, aka everything. ??

    Try something higher, like 5.

    Thread Starter megabrooke

    (@megabrooke)

    Oh, gotcha. I still wonder why they were held even with 1? I had it set at 2… and some were held. So their website= one link, wonder what the other was? Hmm. Either way, I hope this helps- thanks again for the suggestion!!!

    Moderator James Huff

    (@macmanx)

    Also, at Settings -> Discussion, make sure that both boxes under “Before a comment appears” are unchecked.

Viewing 8 replies - 1 through 8 (of 8 total)
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