Help with a non-integrated form and popup close.

  • Resolved IAmediaworks

    (@iamediaworks)


    1 year ago

    So far, the popup plugin is BEAUTIFUL.

    We’ve got one issue – we’re using an external form for a newsletter signup submission, but when the user submits, the page reloads, and the popup comes back, even though we’ve set it to display once. I suspect that it’s because the user isn’t clicking the “close”. Any ideas for a workaround?

    Thanks so much!

    Mark

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @iamediaworks,

    We’re glad you’re finding Popup Maker useful! ??

    The cookie needs enough time to be created after the popup is closed, but since the page is getting reloaded when the form is submitted, the cookie ends up not being created altogether.

    We have a guide specifically for that here: Set a Different Cookie Time on Form Submission

    Hope that helps! Let us know if you have other questions.

    Thread Starter IAmediaworks

    (@iamediaworks)

    Hey Kim!

    Thanks a bunch.. we’ll give it a shot and let you know if we have a problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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