HELP! Warning Error from Mobile!

Hi there!

Thanks for your message.

I understand you are seeing some error messages on your site when you downgraded WooCommerce to 6.2.

I’d suggest installing WooCommerce 6.3 if you are having any compatibility issues between your theme/plugins and WooCommerce 6.4.

It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hi Kaushik,
thank you for your reply.

Actually I downgraded since with the 6.4 upgrade I experimented some bugs with Learndash checkout. After the downgrade to the previous version (6.3) I start to get these Warnings. I already hided the Warnings from the debug but editing the php file but I would love what is happening to avoid any further issue. From the System Status Report (attached below) it seems to be everything ok but I’m confident you can see much more then me and maybe help me to solve the problem. Thank you for your time.

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### WordPress Environment ###

WordPress address (URL): https://corsi.babybuonanotte.com
Site address (URL): https://corsi.babybuonanotte.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: sro_
Dimensione totale database: 254.30MB
Dimensione dati database: 251.32MB
Dimensione indice database: 2.98MB
sro_woocommerce_sessions: Dati: 0.11MB + indice: 0.02MB + motore InnoDB
sro_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
sro_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
sro_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_actionscheduler_actions: Dati: 0.09MB + indice: 0.13MB + motore InnoDB
sro_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_actionscheduler_logs: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
sro_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
sro_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
sro_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
sro_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_frm_fields: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_frm_forms: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_frm_items: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
sro_frm_item_metas: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_learndash_pro_quiz_category: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_form: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_learndash_pro_quiz_lock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_master: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_prerequisite: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_question: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_learndash_pro_quiz_statistic: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_statistic_ref: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_learndash_pro_quiz_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_pro_quiz_toplist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_learndash_user_activity: Dati: 0.02MB + indice: 0.13MB + motore InnoDB
sro_learndash_user_activity_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_mailerlite_checkouts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_ml_data: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_options: Dati: 8.20MB + indice: 0.13MB + motore InnoDB
sro_postmeta: Dati: 233.52MB + indice: 0.31MB + motore InnoDB
sro_posts: Dati: 7.52MB + indice: 0.13MB + motore InnoDB
sro_presto_player_audio_presets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_presto_player_email_collection: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_presto_player_presets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_presto_player_videos: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
sro_presto_player_visits: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
sro_sgs_log_events: Dati: 0.25MB + indice: 0.00MB + motore InnoDB
sro_sgs_log_visitors: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_usermeta: Dati: 0.08MB + indice: 0.03MB + motore InnoDB
sro_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
sro_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
sro_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
sro_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
sro_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
sro_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_wpbdp_form_fields: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
sro_wpbdp_listings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_wpbdp_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_wpbdp_payments: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
sro_wpbdp_plans: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
sro_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

attachment: 36
cartflows_flow: 1
cartflows_step: 2
custom_css: 2
customize_changeset: 82
elementor_library: 3
frm_form_actions: 1
frm_styles: 1
nav_menu_item: 3
page: 14
post: 1
pp_video_block: 6
product: 2
revision: 341
sfwd-courses: 1
sfwd-lessons: 6
sfwd-topic: 9
shop_order: 18
wp_global_styles: 2
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Starter Templates: by Brainstorm Force – 3.1.8
CartFlows: by CartFlows Inc – 1.9.1
CMP – Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.1
Code Snippets: by Code Snippets Pro – 2.14.3
Colorlib Login Customizer: by Colorlib – 1.3.1
Elementor Pro: by Elementor.com – 3.6.5
Elementor: by Elementor.com – 3.6.4
Grid Button for Learndash: by Luis Rock – 1.0.1
LearnDash LMS – Course Grid: by LearnDash – 2.0.5
LearnDash LMS – WooCommerce Integration: by LearnDash – 1.9.3.2
Loco Translate: by Tim Whitlock – 2.6.1
Presto Player: by Presto Made
Inc – 1.9.5

LMS LearnDash: by LearnDash – 4.1.0
SiteGround Security: by SiteGround – 1.2.7
MailerLite – WooCommerce integration: by MailerLite – 1.6.5
WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce PayPal Payments: by WooCommerce – 1.7.1
WooCommerce: by Automattic – 6.3.1 (aggiornamento alla versione 6.4.0 disponibile)
Force Login: by Kevin Vess – 5.6.3
WPForms Lite: by WPForms – 1.7.3

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #25297 – /negozio/
Carrello: #25298 – /carrello/
Pagamento: #25299 – /pagamento/
Il mio account: #25300 – /mio-account/
Termini e condizioni: #25880 – /termini-e-condizioni/

### Theme ###

Name: Astra
Version: 3.7.9
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: CA
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Completato: 219
Oldest: 2022-03-15 15:51:32 +0100
Newest: 2022-04-14 10:54:35 +0200

In attesa: 3
Oldest: 2022-04-18 12:01:15 +0200
Newest: 2022-04-20 22:27:29 +0200

### Status report information ###

Generated at: 2022-04-14 11:05:02 +02:00

Hello,

Thanks for sending the system, status report, may I ask what type of bug did you see on checkout? Can you please describe it?

Can you also provide the following information?

Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

Let us know, thank you.

• This reply was modified 2 years, 7 months ago by Igor H.

Hi Igor,
basically the plugin wasn’t recognizing the creation of the account at check-out time (see screenshot attached). I solved the issue downgrading the update so now it works as before but I start to have the php warnings as mentioned. I would know just know how I can stop them and what is creating them since they are clearly related to woocommerce. There are logs but just related to the image regeneration so I didn’t attached them.
Thanks for your time

Hi @fabrybus,

It seems that you’re making progress but still get some warnings on your site.

According to what we’ve already seen, the issue is that, with the recent WooCommerce update, there might have been changes in the core plugin such that your theme or one or more of your existing plugins might still be using deprecated functions.

I’d suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

To make sure you’re doing a conflict test the right way you’ll have to disable all plugins at once (except WooCommerce) and change the theme to Storefront. Read more here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know if you still see the warning with all plugins disabled (except WooCommerce) and a default theme.

Thanks.

Hi there,

It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

Hopefully, the above information was helpful. If you have further questions, please feel free to open a new topic.

Cheers.