Help Uploading Header Image

  • Hiya!

    I’m having trouble uploading a header image to my Twenty Twelve theme. Hoping someone here has some insight.

    Here’s what I’m doing:
    -Go to APPEARANCE, HEADER
    -Find SELECT IMAGE
    -Click CHOOSE FILE to get an image from my computer (image is 960×250)
    -Find the image, click UPLOAD
    -See the image, have two options:
    -CROP AND PUBLISH, or
    -SKIP CROPPING, PUBLISH IMAGE AS IS
    -Since my image is within the parameters, I do not need to crop.
    -I click SKIP CROPPING, PUBLISH IMAGE AS IS

    This is where the screen goes completely white. Nothing else happens.

    The image is not the header. I’ve tried refreshing, nothing happens.

    I’ve also tried the CROP AND PUBLISH option, still nothing.

    I can’t figure out what could possibly be going on!

    Thanks for any help!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Do you have enough space in your web hosting acccount? What is the image file format? Are you able to upload images inside posts as usual?

    Thread Starter DalesWife

    (@daleswife)

    Yes i have unlimited space with hostgator. also, i can upload images just fine in the background/within a post. it just doesnt seem to work on the header.

    i was wondering if the twenty twelve theme isnt really built for a header?

    Thread Starter DalesWife

    (@daleswife)

    Fixed! Apparently this was a problem with my [new] computer. Went back to my old computer and loading a header worked with no problem.

    Want to quickly say this is an AWESOME community and I really appreciate that any time I ask a question someone always has a quick answer. Thank you all so much!

Viewing 3 replies - 1 through 3 (of 3 total)
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